Our Purpose

　　We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

　　Title and Summary

　　Senior Specialist, Product Management - Strategy

　　The Senior Specialist, Product Management will be a member of the North American (NAM) Small Business Segment team which is responsible for advancing Mastercard's small business efforts throughout the United States and Canada.

　　The NAM Small Business team supports small business owners as well as our partners through a holistic needs-based, customer-centric approach. We are a highly cross-functional team that is focused on growing our footprint in the space and providing our customers with best-in-class solutions and thought leadership to help them better serve their small business cardholders. This role will support the strategy development and execution needs of the team across the three pillars of Core Product (Small Business Credit, Debit, and Prepaid), Access to Capital (Open Banking for Business, Digital Doors) and Strategy.

　　Role:

　　• Support the development and maintenance of the overarching SMB strategy for North America.

　　• Support strategic initiatives identified and prioritized throughout the year. This could range from research, business case development, strategy development, and strategy execution.

　　• Support analyses and research to inform product development, benefit selection, and investment, Support the proactive identification of optimization opportunities through qualitative analyses and work with product and cross-functional partners (e.g., account teams, solution architects) to influence prioritization of optimization initiatives.

　　• Support the cardholder segmentation work and inform new product development and/or strategy evolution.

　　• Support analysis of business growth through regular performance deep dives at the product and customer levels.

　　• Leverage qualitative and quantitative research and collaborate with the cross-functional business units across Mastercard to develop narratives for key strategic initiatives.

　　• Present the findings and strategy to executive leadership.

　　• Participate in forward looking strategy conversations/workshops.

　　All about you:

　　Education, skills, experience, and outlook required for this role:

　　• Bachelor' Degree or equivalent.

　　• Management consulting, strategy or business analysis experience

　　• Outstanding communication/presentation skills.

　　• Experience in overseeing multiple projects and initiatives concurrently.

　　• Understanding of competitive offerings and industry trends.

　　• Experience in working collaboratively in a cross-functional role.

　　• Ability to influence and motivate others to achieve objectives.

　　• Ability to think big and bold, innovate with intention, and deliver scalable solutions.

　　• Knowledge of (and passion for) the small business space is a plus.

　　Corporate Security Responsibility

　　All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

　　Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.