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Senior Manager, Digital Analytics
Senior Manager, Digital Analytics-May 2024
Boston
May 8, 2025
ABOUT CVS HEALTH
CVS Health is a healthcare innovation company. Together, we are helping people on their path to better health.
10,000+ employees
Healthcare
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About Senior Manager, Digital Analytics

  Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

  Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

  Position Summary

  The Senior Manager, Digital Analytics will be responsible for accelerating the pace of digital innovation at CVS Health with high-impact actionable insight generation through analytics. This individual will manage a team responsible for planning and executing analytics and communicating to various stakeholders. This person will partner with the key stakeholders in the digital group to identify opportunities for the success of various digital programs by generating various business insights. This person will identify the data and infrastructure required to generate such analysis and will identify gaps in data, infrastructure and will develop strategies to bridge these gaps.

  Additionally, this individual must function as a highly effective leader in a matrix environment given the role of serving stakeholders on the enterprise and business unit teams.

   What you will do Lead a team of managers and analysts that support effective digital product development through Agile Release Trains (ARTs) using the SAFe methodology.Both manage and provide technical expertise and strategic guidance to analytic leads.Develop processes to improve impact and efficiency of analytics with group leadership and other Analytics Managers.Engage with Senior Leadership to design analytic strategy to answer key business challenges related to the optimization of our customer flows as well as overall product end-to-end performance across multiple business units and engagement modes (online/offline interactions)Work with Product, engineering and key stakeholders to lead and prioritize work for the team members .Set the strategy for measurement of impact at the SAFe Portfolio level through the appropriate methods (e.g., A/B Testing, MVT etc.)Perform in-depth analysis for complex business questions that cross multiple data warehousing systems.Coordinate with analytics and IT leaders outside of Digital including Enterprise Analytics, Marketing, EITS, etc. to facilitate analyses and explore areas where the team can collaborate.Required Qualifications7+ years of experience in conducting highly quantitative analytics1+ years managing analytics team2+ years' experience with SQL or web analytics tools (Adobe, Google A nalytics, etc.) Preferred Qualifications 1+ years experience cloud computing (Snowflake, Azure, AWS, GCP, etc.)2+ years experience in large databases and or big data platforms (Teradata, Hadoop, etc)Deep experience analyzing click stream data and web/mobile analytics tools such as AdobeWorking knowledge of BI Reporting tools (e.g. Tableau) desiredPrevious experience with incremental measurement desired (campaigns analysis, marketing analytics, patients studies, etc.)Adept at collaboration and teamworkMastery of problem solving and decision making skillsMastery of growth mindset (agility and developing yourself and others) skills Education Bachelor's degree preferred/specialized training/relevant professional qualification.Pay Range

  The typical pay range for this role is:

  $86,700.00 - $187,000.00

  This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

  In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

  For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

  CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

  You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

  CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

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