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Float Member Service Advisor
Float Member Service Advisor-March 2024
Virtual
Mar 28, 2026
About Float Member Service Advisor

  Float Member Service Advisor

  Rochester, NY

  Apply

  Job Type

  Full-time

  Description

  Status: Hourly/Non-exempt

  Location:Monroe County Branches; Brockport, Henrietta, Irondequoit & Webster

  Shift/Hours:Full-time, based on business needs. Business hours are Monday-Thursday 9am-5pm, Friday 9am-6pm and Saturday 9am-1pm. Must be flexible to meet current and future business needs.

  General Summary:

  It's a beautiful thing when a career and passion come together!

  Do you have a passion for helping people? If so, we are looking to hire you for a very important position, Member Service Advisor (MSA)!

  Our MSA's work directly with our members each and every day, they are a strong representation of the credit union and our culture! Reliant Credit Union, ranked one of Rochester's top mid-sized workplaces five years in a row, is seeking to add an energetic team member to support our Monroe County branches.

  We offer an excellent teamwork environment based on Accountability, Respect, and Teamwork, (ART), along with an excellent benefits package including our 401k retirement plan, life insurance benefits, insurance coverage options, career clothing, and other employee perks.

  As an MSA at Reliant, you will:

  Provide a positive member experience.

  Perform routine member transactions in a professional, confidential, and accurate manner.

  Assure that Reliant products and services are provided to our members.

  Experience exciting career opportunities!

  Requirements

  Knowledge, Skills & Abilities:

  Professional and positive attitude, with a desire to help others

  Confidence to recommend products and services

  Excellent oral and written communication skills

  Ability to work in a fast-paced environment independently as well as with a team

  Ability to work a flexible schedule, including Saturdays

  Required Training and Experience:

  High school diploma or equivalent is required.

  Previous cash handling, sales or customer service experience

  Physical Requirements:

  Use keyboard, monitor, telephone, and other standard office equipment.

  Lift and move a minimum of 20 pounds.

  Capable of regular, reliable and timely attendance

  Candidates considered for hire are subject to credit and other employment reference checks.

  Reliant Community Federal Credit Union is proud to be an Equal Opportunity Employer, AA Disability/Veteran. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 800-724-9282 or email at [email protected].

  Salary Description

  $19 - $25

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