Description We are seeking a dedicated Concierge to join our team in the bustling city of Seattle, Washington. The primary function of this role is to provide exceptional customer service and administrative assistance in a busy, fast-paced environment. The ideal candidate will be able to effectively manage a multi-line phone system, offer high-quality concierge services, and organize files with precision and accuracy. This role offers a long term contract employment opportunity.

Responsibilities:

• Provide superior customer service to clientele, ensuring their needs and inquiries are addressed promptly and professionally.

• Operate a multi-line phone system, directing calls to the appropriate department or individual.

• Deliver high-quality concierge services, including but not limited to, making reservations, providing information on local attractions, and assisting with various requests.

• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to maintain accurate customer records and perform data entry tasks.

• Organize files and documents in an orderly and efficient manner, ensuring all information is easily accessible and up-to-date.

• Use interpersonal skills to maintain positive relationships with clients, colleagues, and other industry professionals.

• Promptly respond to and resolve customer inquiries, ensuring a high level of customer satisfaction is maintained at all times.

• Monitor customer accounts and take appropriate action when necessary, ensuring all policies and procedures are adhered to.

• Assist with other administrative tasks as needed to support the smooth operation of the workplace. Requirements • Proficiency in Microsoft Word, Excel, and Outlook

• Experience in Administrative Assistance is required

• Ability to manage a multi-line phone system

• Prior experience in Concierge Services is preferred

• Excellent Customer Service skills

• Ability to perform Data Entry tasks with accuracy

• Strong Interpersonal Skills

• Ability to organize files efficiently

• Must be able to communicate effectively in English

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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