Home
/
Comprehensive
/
Vendor Performance Manager, Google Customer Solutions
Vendor Performance Manager, Google Customer Solutions-March 2024
Shenzhen
Mar 28, 2026
ABOUT GOOGLE
Our mission is to organize the world’s information and make it universally accessible and useful.
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Vendor Performance Manager, Google Customer Solutions

  Minimum qualifications:

  Bachelor's degree or equivalent practical experience.

  4 years of experience in sales, vendor sales management, or partner management in a sales or service environment.

  Ability to communicate in Chinese and English fluently.

  Preferred qualifications:

  Export industry experience.

  Experience with quality assurance processes, including conducting audits, facilitating calibration sessions, and using data to drive continuous improvement.

  Knowledge of Google Ads campaign building and optimization, especially for Builders, Upper Mass Market, and Scaled Onboarding roles.

  Familiar with digital advertising, Google Ads, and vendor agreement terms.

  Excellent problem-solving, project management, and communication skills.

  Excellent coaching, partnership development, and leadership skills.

  Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

  As a Vendor Performance Manager, you'll play a critical role in vendor sales management.You will be the principal stakeholder for a vendor management team, influencing and holding them accountable to deliver excellent sales performance and quality. You will be responsible for analyzing vendor performance and presenting key insights to Google sales leadership, and sharing best practices with vendor management and Google teams across global markets and lines of business. You’ll touch with ecosystem partners, customers directly to get firsthand insight as well as bring influence to the program’s external partnership.

  When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

  Develop regional acquisition strategy, inline with country strategy and customized for regional to best capture local uniqueness, balance short and long-term growth. Drive strategy alignment and implement across vendor partners and cross-functional teams.

  Enable vendor sales performance. Monitor sales performance metrics and share key market insights with Google leadership. Consult on vendor-led business reviews, ensuring performance diagnoses, mitigation plans, and follow-up to deliver results.

  Ensure vendor service quality against contracted service level agreements (SLAs) and KPIs, and holding vendor management accountable to make improvements.

  Build influential, trusted partner relationships with vendor sales management for Google, communicating expectations for delivering against program-specific agreement terms while providing appropriate support (e.g., product, tool, and process support and cascade central changes), best practices, and guidance.

  Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Legal Billing Coordinator
Description Robert Half Legal is partnering with an international, AM100 law firm that's hiring a Legal Billing Coordinator with at least 3-5+ years of experience to join their billing team. This Leg
Senior Associate Project Manager - Energy Systems Research
Overview The Electricity Infrastructure and Buildings Division of PNNL is accelerating the transition to a decarbonized, efficient, resilient, and secure energy system through basic and applied resea
Direct Support Professional
Reference #: 5000956836700Requisition Number84154 CityPhiladelphia Shift1st Shift - with week-ends External Description Are you looking for an opportunity to advance your career while working with an
Warehouse Associate
At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want
Community Education Building Supervisor
Position Type: Community Education Location: Various Locations Job Summary: Accommodating users who are without permits; notifying Community Education Facilities Scheduling about contact and event in
Administrative Assistant / Admin Assistant / Office Assistant
Duration: 2 years contract Shift Timing: 8.30 am to 4.45 pm EST, M-F Free Parking Provided Job Description:The preferred candidate will have working knowledge of Microsoft Outlook and Office software
DoD Military Skillbridge - Data Center Facility Engineer (HVAC, Mechanical, Elec
Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centersacross the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnec
Retail Associate
Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has al
Speech Pathologist Inpatient Float Pool, Up to $7K in New Hire Incentives
At Scripps Health, you will experience the pride, support, respect that has been repeatedly recognized as one of the nation’s Top 100 Places to Work. You’ll be surrounded by people committed to makin
Senior Engineer
26515BR Service Line: Geotechnical Office Name: Boise Job Description: Explore with us in Boise, ID, as our next Senior Geotechnical Engineer. General Responsibilities: As a Senior Geotechnical engin
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved