Summary Serves as a Supervisor of the Communications Center that provides 24/7 public safety dispatch operation serving one or more park units, jurisdictions, and/or agencies; full on-site access (query and input) to National Criminal Information Network (NCIC), National Law Enforcements Communications System (NLETS), and state networks; primary or secondary Public Safety Answering Point (PSAP) with full responsibility in public safety emergency response. Responsibilities This position supervises the Colonial National Historical Park Communication Center. The Communications Center provides support to the visitor and resource protection function, including law enforcement, emergency medical services programs, search and rescue programs, fire operations, and other public safety programs. The position does include operation of all Communications Center equipment and serves as the Park's Terminal Agency Control Officer/Liaison with National Crime Information System (NCIC) and Virginia Crime Information System (VCIN). The incumbent has the responsibility for short- and long-range planning, developing center operating polices, management of fiscal responsibility for the communications budget. This position also serves as a Communications Center Telecommunications Operator. Requirements Conditions of Employment U.S. Citizenship required. Appointment subject to background investigation and favorable adjudication. Meet Selective Service Registration Act requirement for males. Direct Deposit: Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program. Drug Testing: You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use. Driver's License: You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you. Uniform: You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided. Work Schedule: You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. Probationary Period: If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period. Supervisory Probation Period: You will be required to complete a supervisory probationary period. Government Charge Card: You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority. Qualifications All qualifications must be met by the closing date of this announcement-02/12/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-08 grade level, you must possess the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities that involved leading, training or supervising functions associated with radio net control to transmit and receive law enforcement communications traffic, coordinating emergency response efforts, answering and disseminating information by telephone, maintaining logs and files of complaints, police actions, and reports, and operating law enforcement information systems. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work. If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Additional Information A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position. A Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR §575.102 is not eligible for a recruitment incentive. A Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPS. A relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one another. Additional Selections: This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. Physical Demands: Employee must be able to function at peak efficiency in a confined space for several hours at a time. Walking, bending, and stooping are required in the operation of the equipment and in the maintenance of records. Employee works in a very demanding atmosphere where communications excellence is imperative while coping with emergency situations. The employee is frequently under severe mental and physical stress while being required to remain alert and maintain accuracy in all phases of the operation. Voice must be clear, audible, and tone effective with words plainly spoken and understandable. Position is basically day work with occasional shift work during the absence of designated operators or emergencies. Work involves occasional lifting of boxes and supplies up to weights of 50 pounds. Working Conditions: The employee is confined to the immediate area of the Communications Center, which is located in an average-sized office room that is well lighted. Work is performed in an office setting with other personnel present that have separate but interrelated functions. Contacts with fellow employees or members of the public may occasionally be stressful, primarily when those contacted have recently been involved in a law enforcement or public safety incident.