Job Description

　　At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

　　At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. The Boeing organization Digital Aviation Services (DAS) is working with defining, creating and delivering digital tools to help airlines improve their current and future operations. Find your future with us.

　　Boeing Digital Aviation Solutions (DAS) is seeking a Service Offer Manager. The Service Offer Manager is part of a team of Service offer managers within Flight Operations. The Service Offer Manager designs and defines services to deliver attractive customer outcomes, making sure clients get premium value from our products and services.

　　Flight Operations is a portfolio of software products to plan and manage operation of flight crew, aircraft and flight planning for commercial airlines globally. We are strengthening our portfolio team with Service Offering Managers (SOM). The SOMs main responsibility is to define our different service offerings in the Flight Operations portfolio. Our SOMs will work with a broad range of services such as business consultancy, programming consultancy, system implementation, support and training. If you have experience of defining or delivering services in an international IT environment and want to be part of a winning team in a growing business, this is the job for you.

　　Position Responsibilities:

　　• Support the strategy, definition and a roadmap for each Service

　　• Work close with the Service organization (DS&S), Product Managers and Market Managers to refine service design, customer value capture and go-to market strategy

　　• Constantly test and refine the market perception of the service

　　• Continually identify service gaps and align resources to fill them, including potential partnerships and acquisitions

　　• Support training and external and internal knowledge sharing of the service

　　• Establish key performance indicators and metrics to track the success of the service e.g. customer satisfaction

　　This position is located in Gothenburg, Sweden or Singapore.

　　Employer is not willing to sponsor applicants for employment visa status.

　　Basic Qualifications (Required Skills/Experience):

　　• Education -Bachelor degree or higher

　　• 5+ years of experience in IT industry and/or aviation industry

　　• Fluency in both written and spoken English

　　Preferred Qualifications (Desired Skills/Experience):

　　• Experience of service offering development

　　• Airline industry experience

　　• Working with pricing strategies

　　• Working with tiered service offering

　　• Working in an international business

　　• Experience of Crew, Network Operations of Flight Planning software

　　Please apply sending your CV in English.

　　Relocation:

　　Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

　　The Boeing Company provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

　　Equal Opportunity Employer:

　　We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

　　We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.