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Housekeeper
Housekeeper-September 2024
Tumon
Sep 13, 2026
About Housekeeper

  Prime Responsibilities To clean all guests rooms to the highest standard achievable as set by the Housekeeper. Ensure that room set up and cleaning is achieved by using the correct procedures at all times. To be part of a team. To be involved in the decision making on standards and procedures for all tasks in Housekeeping. To take pride in your work and show by the way that you do your work. To clean the store room on the floor assigned to you, to empty your vacuum at the end of your shift and leave your trolley tidy and packed for the next day. To care for youre fellow worker. Most important is to achieve the highest standard of GUEST SATISFACTION, to do that little extra that is not expected of you. This is for both internal and external guests. Make guests stay enjoyable, relaxing and comfortable. Maintain the cleanliness of guestrooms to a high standard on a consistent basis as set by the Housekeeper. To sign daily - in and out - for all keys allocated to you. At the beginning and end of a shift. Go directly to the floor you are allocated to. Plan your days work. Prioritize the rooms to be cleaned first. Check your trolley is stocked for the days workload. All rooms are to be cleaned in the correct procedures as trained. No linen is to be used for cleaning. Housekeeping will supply cleaning rags. Mini bar fridge to be wiped out daily and defrosted on check out with no exemption. All guestroom windows to be spot cleaned on the inside when required. All room supplies - stationery, crockery, glasses etc to be replenished by room attendant. Report any stains on carpets or soft furnishings immediately to Housekeeping. All rooms to be vacuumed daily unless requested otherwise by a guest. Vacuum outside every room, paying attention to corners and edges. Damaged or stained linen must not be used. Bring back to Housekeeping for discard. Bedspread covers are to be changed regularly. All bathrooms to be cleaned as to standards and how you were trained. Do not touch any items belonging to the guest and throw out what is only in the bin. Stock trolley at end of shift and empty vacuum. Ensure your storeroom is clean at end of shift. Any late service rooms must be announced to your supervisor before you leave the floor, to enable the room to be allocated to other staff. Return to Housekeeping with work sheets and keys. Sign all keys back in. Check your work sheet to make sure all rooms have been cleaned. []{time=""}

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