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Fraud Specialist (GCC Africa - Remote)
Fraud Specialist (GCC Africa - Remote)-December 2024
Johannesburg
Dec 13, 2024
ABOUT TRANSUNION
More than a mere credit reporting agency, TransUnion also offers sophisticated data information regarding global risks in order to assist clients in making important business decisions. The organizati
10,000+ employees
Technology
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About Fraud Specialist (GCC Africa - Remote)

  TransUnion's Job Applicant Privacy Notice

  What We'll Bring:

  At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

  Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.

  What You'll Bring:FCRA knowledge, Regulatory process knowledge including disputes, security freezes and general credit report knowledgeFraud prevention and investigations knowledge, fraud strategy implementationStrong written and verbal communication skills: ability to clearly articulate ideas to both technical and non-technical audiencesStrong analytical, critical thinking, and creative problem solving skills (familiarly with working large data sets)Strong time management skills with the ability to prioritize and contribute to multiple assignments simultaneouslyProficiency in Microsoft Office suiteWe'd love to see:

  Familiarity with Databases & TableauExperience working in a heavily regulated contact center settingStrong project management skills with the ability to oversee and manage project to meet project deliverables. This includes delegating work, setting clear goals, and managing customer expectationsImpact You'll Make:

  A fraud specialist who will be able to work on projects implementing new ideas, optimizing processes and working through building up an environment where fraud prevention, investigations, and strategy is managed and maintained globally.Learning internal systems (Consumer Relations Systems, etc.)and look at problems at a high level and strategically build solutionsDeliver fraud insights and recommendations in an compelling presentations for internal and external customers at various levels including an executive audienceEnthusiastic about understanding and maintaining fraud victim processesIt is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment. You can be based anywhere in South Africa and will not be able to work in a location outside of South Africa.

  A Minimum of a 100 Meg Fibre line is required, should you be successful, you will need to upgrade your line in order to work effectively.

  TransUnion Job Title

  Specialist I, Consumer Operations Support

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