Home
/
Customer Service
/
Customer Engagement Sr. Analyst - Remote
Customer Engagement Sr. Analyst - Remote-April 2024
Johannesburg
Apr 29, 2026
ABOUT TRANSUNION
More than a mere credit reporting agency, TransUnion also offers sophisticated data information regarding global risks in order to assist clients in making important business decisions. The organizati
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Customer Engagement Sr. Analyst - Remote

  TransUnion's Job Applicant Privacy Notice

  What We'll Bring:

  Working hours 3pm - 11pm South African time including SA public holidays

  It is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment. You can be based anywhere in South Africa and will not be able to work in a location outside of South Africa.

  A Minimum of a 100 Meg Fibre line is required, should you be successful, you will need to upgrade your line in order to work effectively,

  What You'll Bring:A welcoming and energetic environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile.Flexible time off, workplace flexibility, an environment that welcomes continued professional growth through support of tuition reimbursement, conferences and seminars.Our culture encourages our people to hone current skills and build new capabilities, while discovering their genius. We prize flexibility, continuous improvement and openness, and offer a unique opportunity to combine technology with client relations and support. What you'll bring:

  Bachelor degree/ Diploma or equivalent relevant work experience, preferably in the Financial Services industry Excellent communication and interpersonal skills Internal and external customer facing experience Ability to translate technical and functional requirements and collaborate with technical counterparts Can explain technical concepts in layman's terms to a non-technical audience Strong problem solving skills and ability to act decisively in fast paced, frequently changing environment High Experience of proven ability to work independently, manage simultaneous assignments and effectively prioritize workload with competing priorities Familiarity working with data We'd love to see: Excellent interpersonal and communication skills ETL Knowledge Attention to detail, fast paced Well organized Data capturing skills Experience in the credit reporting, financial services or direct marketing industry is preferred. Impact you'll make: Sales support administrator ( work on customer order as per sales specification)Contribute to the full system lifecycle; from customer and sales engagement, requirements gathering and criteria analysis, to the reviewing of the fulfillment of the solution for internal and external customers.The associate is needed for successful analysis of customer business requirements by assisting the technical team with developing an end to end processing solution that includes design, setup, test, delivery and documentation. Validate batch fulfillment system setup and output, based on requirements from the customer, which also includes direct customer communication to audit the results. Analyze and interpret how industry changes will affect program execution, fulfillment, and solution deliveryImpact You'll Make:

  Working hours 3pm - 11pm South African time including SA public holidays

  TransUnion Job Title

  Sr Analyst, Customer Engagement

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
R0011351 Customer Service Representative
We trust that as a Customer Service Representative you will: (responsibilities) Be proficient in data entry into the Newstar Warranty SystemConduct Taylor Morrison procedures for home reviewsDemonstr
IT Client Service Manager
Position Overview: This lead technical role manages the efficient delivery and support of IT services at Coca-Cola manufacturing facilities in multiple locations and time zones globally. Responsible
2024 Client Sales Representative - Detroit
At Echo, we foster a culture that promotes continuous learning, innovation, and personal development. Apply today and grow with Echo! As a Sales Representative, you will be responsible for acquiring
Customer Service Associate - Temporary
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Cust
Key Account Manager, Systems & Services - Retail and Hospitality
We are currently pooling talents for a potential Key Account Manager, Systems & Services - Retail & Hospitalityfor upcoming position to be part of ourAPAC Systems and Services Team, role will
R0011495 Customer Service Representative
We trust that as a Customer Service Representative you will: (responsibilities) Proficient in scheduling through construction software program BuildproConduct Taylor Morrison procedures for home revi
Summer Intern - World Trade Center, Customer Experience Insights
Description The Port Authority of New York & New Jersey offers paid internships, providing students with the opportunity to work with experienced professionals on assignments critical to building
Customer Service Representative
We're looking for a Customer Service Representative to join our Customer Service Team in Peachtree City, GA. Working for Signify means being creative and adaptive. Our culture of continuous learning
Client Services and Sales Solutions | Associate | Salt Lake City
Detailed description: MORE ABOUT THIS SKILLSET Executing trades. Answering client questions-on accounts, portfolios and records. Delivering world-class services to our clients and customers. Our clie
Customer Operations Associate
Join a leading fintech company that’s democratizing finance for all. Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved