Home
/
Customer Service
/
Customer Engagement Sr. Analyst - Remote
Customer Engagement Sr. Analyst - Remote-May 2024
Johannesburg
May 13, 2026
ABOUT TRANSUNION
More than a mere credit reporting agency, TransUnion also offers sophisticated data information regarding global risks in order to assist clients in making important business decisions. The organizati
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Customer Engagement Sr. Analyst - Remote

  TransUnion's Job Applicant Privacy Notice

  What We'll Bring:

  Working hours 3pm - 11pm South African time including SA public holidays

  It is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment. You can be based anywhere in South Africa and will not be able to work in a location outside of South Africa.

  A Minimum of a 100 Meg Fibre line is required, should you be successful, you will need to upgrade your line in order to work effectively,

  What You'll Bring:A welcoming and energetic environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile.Flexible time off, workplace flexibility, an environment that welcomes continued professional growth through support of tuition reimbursement, conferences and seminars.Our culture encourages our people to hone current skills and build new capabilities, while discovering their genius. We prize flexibility, continuous improvement and openness, and offer a unique opportunity to combine technology with client relations and support. What you'll bring:

  Bachelor degree/ Diploma or equivalent relevant work experience, preferably in the Financial Services industry Excellent communication and interpersonal skills Internal and external customer facing experience Ability to translate technical and functional requirements and collaborate with technical counterparts Can explain technical concepts in layman's terms to a non-technical audience Strong problem solving skills and ability to act decisively in fast paced, frequently changing environment High Experience of proven ability to work independently, manage simultaneous assignments and effectively prioritize workload with competing priorities Familiarity working with data We'd love to see: Excellent interpersonal and communication skills ETL Knowledge Attention to detail, fast paced Well organized Data capturing skills Experience in the credit reporting, financial services or direct marketing industry is preferred. Impact you'll make: Sales support administrator ( work on customer order as per sales specification)Contribute to the full system lifecycle; from customer and sales engagement, requirements gathering and criteria analysis, to the reviewing of the fulfillment of the solution for internal and external customers.The associate is needed for successful analysis of customer business requirements by assisting the technical team with developing an end to end processing solution that includes design, setup, test, delivery and documentation. Validate batch fulfillment system setup and output, based on requirements from the customer, which also includes direct customer communication to audit the results. Analyze and interpret how industry changes will affect program execution, fulfillment, and solution deliveryImpact You'll Make:

  Working hours 3pm - 11pm South African time including SA public holidays

  TransUnion Job Title

  Sr Analyst, Customer Engagement

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Branch Customer Service Representative - Ft. Myers, FL
It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Job Description A DAY IN THE L
Customer Care Collections Sr. Associate
• Ensures assigned calls are worked towards resolution • Follows the basic rules as provided on the SOP. • Develops foundational understanding of broader interdependencies across various processes. •
Strategic Account Specialist, Hospitality, Spectrum Enterprise
Ready to identify and recommend technology solutions for hotels and other hospitality organizations? You can do that. Do you want to use your sales expertise and focus on daily prospecting to generat
Account Service Specialist
Req ID: 259933 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking o
Patient Access Services Authorization Representative Imaging
Primary City/State: Arizona, Arizona Department Name: Banner Staffing Services-AZ Work Shift: Day Job Category: Revenue Cycle REMOTE A rewarding career that fits your life. Banner Staffing Services o
Internship: Field Service Representative (8-month) - Kitchener, ON, Canada
Eaton's ES AMER PCS CA division is currently seeking a Field Service Representative Intern. What you'll do: Primary Function: This position is responsible for working with the Electrical Engineering
Insurance Customer Service Rep - Iowa City, IA
It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Why Choose a Career with the A
Koordynator ds. obsługi klienta
What you'll do: Osoba na tym stanowisku będzie odpowiedzialna za bieżące wsparcie klientów oraz koordynacje pracy zespołu dla wybranego obszaru Główne obowiązki: • Bieżąca komunikacja z klientami • K
Kundenberater / Verkaufsberater
Du liebst Automobile und suchst eine Tätigkeit in einem internationalen Umfeld, in der Du Deine Liebe zum Kundenservice, sowie Dein Verkaufstalent unter Beweis stellen kannst? Dann bist Du bei uns ge
Acute Patient Access Services Representative Banner MD Anderson Cancer Center at Banner Gateway
Primary City/State: Gilbert, Arizona Department Name: Banner Staffing Services-AZ Work Shift: Day Job Category: Revenue Cycle You have a place in the health care industry. There's more to health care
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved