Home
/
Customer Service
/
Customer Engagement Sr. Analyst - Remote
Customer Engagement Sr. Analyst - Remote-May 2024
Johannesburg
May 5, 2026
ABOUT TRANSUNION
More than a mere credit reporting agency, TransUnion also offers sophisticated data information regarding global risks in order to assist clients in making important business decisions. The organizati
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Customer Engagement Sr. Analyst - Remote

  TransUnion's Job Applicant Privacy Notice

  What We'll Bring:

  Working hours 3pm - 11pm South African time including SA public holidays

  It is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment. You can be based anywhere in South Africa and will not be able to work in a location outside of South Africa.

  A Minimum of a 100 Meg Fibre line is required, should you be successful, you will need to upgrade your line in order to work effectively,

  What You'll Bring:A welcoming and energetic environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile.Flexible time off, workplace flexibility, an environment that welcomes continued professional growth through support of tuition reimbursement, conferences and seminars.Our culture encourages our people to hone current skills and build new capabilities, while discovering their genius. We prize flexibility, continuous improvement and openness, and offer a unique opportunity to combine technology with client relations and support. What you'll bring:

  Bachelor degree/ Diploma or equivalent relevant work experience, preferably in the Financial Services industry Excellent communication and interpersonal skills Internal and external customer facing experience Ability to translate technical and functional requirements and collaborate with technical counterparts Can explain technical concepts in layman's terms to a non-technical audience Strong problem solving skills and ability to act decisively in fast paced, frequently changing environment High Experience of proven ability to work independently, manage simultaneous assignments and effectively prioritize workload with competing priorities Familiarity working with data We'd love to see: Excellent interpersonal and communication skills ETL Knowledge Attention to detail, fast paced Well organized Data capturing skills Experience in the credit reporting, financial services or direct marketing industry is preferred. Impact you'll make: Sales support administrator ( work on customer order as per sales specification)Contribute to the full system lifecycle; from customer and sales engagement, requirements gathering and criteria analysis, to the reviewing of the fulfillment of the solution for internal and external customers.The associate is needed for successful analysis of customer business requirements by assisting the technical team with developing an end to end processing solution that includes design, setup, test, delivery and documentation. Validate batch fulfillment system setup and output, based on requirements from the customer, which also includes direct customer communication to audit the results. Analyze and interpret how industry changes will affect program execution, fulfillment, and solution deliveryImpact You'll Make:

  Working hours 3pm - 11pm South African time including SA public holidays

  TransUnion Job Title

  Sr Analyst, Customer Engagement

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Technical Support Specialist
ESSENTIAL FUNCTIONS Provide customer and technical support specializing in our community portal platforms and their relationships with our suite of products Manage multiple software products in the C
Regional DoD Enterprise Account Manager
Requisition #: 13694 When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, An
Planning Specialist - Customer Experience
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! Key Relationships: Planning & Scheduling SupervisorPlanning & Scheduling Sr. LeaderDirector Routing and SchedulingVP Logisti
Remote Part-Time Customer Experience Associate
About Us: Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by i
CSR National Accounts Representative
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! Position Overview Provides service for National Account customers in a professional manner, ensuring contract compliance. Acts as a
Sponsorship & Ticket Sales, Coordinator (Seasonal)
Essential Duties & Responsibilities: Ticket Sales Daily sales and relationship cultivation phone calls, messages (electronic, mailings, etc.) with season ticket holders, sponsors, businesses, ind
Customer Service Professional-Austin, TX. 401K Dept.
Salary: USD $46,400 - $54,400 / Year Your Opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the s
Coordinator, Customer Management Analytics
Job Description Company Summary We're the producers, creators and marketers of beer, wine and spirits brands that people love. At Constellation Brands, we're driven to push boundaries and think beyon
Customer Programs Senior Advisor [HYBRID]
Job Description Join the Clean Energy Revolution Become a part of the Clean Energy Revolution by becoming a Customer Programs Senior Advisor at Southern California Edison (SCE). Our Portfolio Plannin
Sales Support Specialist - Commercial
We are actively seeking Sales Support Specialists to join the team! The Sales Support Specialist will report to the Manager - Sales Support. This position will support the Sales teams in all sales ac
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved