Home
/
Customer Service
/
Customer Engagement Sr. Analyst - Remote
Customer Engagement Sr. Analyst - Remote-June 2024
Johannesburg
Jun 17, 2026
ABOUT TRANSUNION
More than a mere credit reporting agency, TransUnion also offers sophisticated data information regarding global risks in order to assist clients in making important business decisions. The organizati
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Customer Engagement Sr. Analyst - Remote

  TransUnion's Job Applicant Privacy Notice

  What We'll Bring:

  Working hours 3pm - 11pm South African time including SA public holidays

  It is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment. You can be based anywhere in South Africa and will not be able to work in a location outside of South Africa.

  A Minimum of a 100 Meg Fibre line is required, should you be successful, you will need to upgrade your line in order to work effectively,

  What You'll Bring:A welcoming and energetic environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile.Flexible time off, workplace flexibility, an environment that welcomes continued professional growth through support of tuition reimbursement, conferences and seminars.Our culture encourages our people to hone current skills and build new capabilities, while discovering their genius. We prize flexibility, continuous improvement and openness, and offer a unique opportunity to combine technology with client relations and support. What you'll bring:

  Bachelor degree/ Diploma or equivalent relevant work experience, preferably in the Financial Services industry Excellent communication and interpersonal skills Internal and external customer facing experience Ability to translate technical and functional requirements and collaborate with technical counterparts Can explain technical concepts in layman's terms to a non-technical audience Strong problem solving skills and ability to act decisively in fast paced, frequently changing environment High Experience of proven ability to work independently, manage simultaneous assignments and effectively prioritize workload with competing priorities Familiarity working with data We'd love to see: Excellent interpersonal and communication skills ETL Knowledge Attention to detail, fast paced Well organized Data capturing skills Experience in the credit reporting, financial services or direct marketing industry is preferred. Impact you'll make: Sales support administrator ( work on customer order as per sales specification)Contribute to the full system lifecycle; from customer and sales engagement, requirements gathering and criteria analysis, to the reviewing of the fulfillment of the solution for internal and external customers.The associate is needed for successful analysis of customer business requirements by assisting the technical team with developing an end to end processing solution that includes design, setup, test, delivery and documentation. Validate batch fulfillment system setup and output, based on requirements from the customer, which also includes direct customer communication to audit the results. Analyze and interpret how industry changes will affect program execution, fulfillment, and solution deliveryImpact You'll Make:

  Working hours 3pm - 11pm South African time including SA public holidays

  TransUnion Job Title

  Sr Analyst, Customer Engagement

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Seasonal Customer Support Tax Expert - Remote
Overview Baker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's
Transportation Clerk - SYGMA - Ruther Glen, VA
Company: US3665 Sygma Virginia, a Division of The Sygma Network, Inc Zip Code: 22546 Minimum Level of Education: High School or Equivalent Minimum Years of Experience: 2 Years Employment Type: Full T
Multi-Unit Account Manager
Company: US0444 DiTomaso, Division of Sysco Seattle, Inc Zip Code: 99501 Minimum Level of Education: High School or Equivalent Minimum Years of Experience: 2 Years Employment Type: Full Time Travel P
Manager, Strategic Account Management - Walmart Data Ventures
Position Summary... What you'll do... Job Description Walmart Data Ventures is focused on productizing Walmart's rich data assets to better serve customers and provide data products that deliver acti
Storage Support Engineer
Position: Storage Support Engineer Job Description: Our Story We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added ser
Associate
Role Purpose The purpose of the role is to provide effective technical supportto the process and actively resolve client issues directly or throughtimely escalation to meet process SLAs. Do Support p
Desktop Support Analyst II
Position: Desktop Support Analyst II Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enter
Multi - Service PA1 - Service Centre Specialist
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender i
Multi - Service PA1 - Service Centre Specialist
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender i
Client Service Specialist - German speaking
Job Requisition ID # 23WD72153 Position Overview As a Client Services Specialist, you will be a critical part of Autodesk's frontline support, ensuring our customers' requests are actioned with a sen
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved