Home
/
Customer Service
/
Customer Engagement Sr. Analyst - Remote
Customer Engagement Sr. Analyst - Remote-July 2024
Johannesburg
Jul 10, 2026
ABOUT TRANSUNION
More than a mere credit reporting agency, TransUnion also offers sophisticated data information regarding global risks in order to assist clients in making important business decisions. The organizati
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Customer Engagement Sr. Analyst - Remote

  TransUnion's Job Applicant Privacy Notice

  What We'll Bring:

  Working hours 3pm - 11pm South African time including SA public holidays

  It is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment. You can be based anywhere in South Africa and will not be able to work in a location outside of South Africa.

  A Minimum of a 100 Meg Fibre line is required, should you be successful, you will need to upgrade your line in order to work effectively,

  What You'll Bring:A welcoming and energetic environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile.Flexible time off, workplace flexibility, an environment that welcomes continued professional growth through support of tuition reimbursement, conferences and seminars.Our culture encourages our people to hone current skills and build new capabilities, while discovering their genius. We prize flexibility, continuous improvement and openness, and offer a unique opportunity to combine technology with client relations and support. What you'll bring:

  Bachelor degree/ Diploma or equivalent relevant work experience, preferably in the Financial Services industry Excellent communication and interpersonal skills Internal and external customer facing experience Ability to translate technical and functional requirements and collaborate with technical counterparts Can explain technical concepts in layman's terms to a non-technical audience Strong problem solving skills and ability to act decisively in fast paced, frequently changing environment High Experience of proven ability to work independently, manage simultaneous assignments and effectively prioritize workload with competing priorities Familiarity working with data We'd love to see: Excellent interpersonal and communication skills ETL Knowledge Attention to detail, fast paced Well organized Data capturing skills Experience in the credit reporting, financial services or direct marketing industry is preferred. Impact you'll make: Sales support administrator ( work on customer order as per sales specification)Contribute to the full system lifecycle; from customer and sales engagement, requirements gathering and criteria analysis, to the reviewing of the fulfillment of the solution for internal and external customers.The associate is needed for successful analysis of customer business requirements by assisting the technical team with developing an end to end processing solution that includes design, setup, test, delivery and documentation. Validate batch fulfillment system setup and output, based on requirements from the customer, which also includes direct customer communication to audit the results. Analyze and interpret how industry changes will affect program execution, fulfillment, and solution deliveryImpact You'll Make:

  Working hours 3pm - 11pm South African time including SA public holidays

  TransUnion Job Title

  Sr Analyst, Customer Engagement

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Quality Customer Care Specialist 80-100% (f/m/d)
Hitachi Energy, High Voltage Products, is renowned worldwide as a specialist for power transmission and distribution. As a Local Product Group of High Voltage Products, the High Current Systems unit
Technical Support Specialists
Description The Leidos Defense Group has openings for Technical Support Specialist located at Joint Base Langley-Eustis VA and Beale AFB CA. This position is part of a large Military Intelligence Pro
Seasonal Customer Support Tax Expert - CPA, EA or JD - Remote
Overview Baker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's
Customer Service Supervisor
Why customer service at Stryker? Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team,
Full-Time Customer Service Supervisor
At Kohl's our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each oth
Technical Support Engineer, Service Cloud
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Sal
Internship - Customer Database Support
Internship in Operation Center with focus on Customer Service is a good opportunity to support Colleagues and the Company during the time of changes. On this position you will be involved in activiti
Service Desk Analyst
Role Purpose The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro's Service Desk object
Full-Time Customer Service Supervisor
At Kohl's our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each oth
Vertriebsmitarbeiter (m/w/d) im Außendienst Endoskopie Region Kärnten/Steiermark
Wir sind auf der Suche nach einem talentierten Sales Representative (m/w/d) für unseren Bereich Endoskopie für die Region Kärnten/Steiermark. In dieser Rolle spezialisieren Sie sich auf unser Produkt
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved