Home
/
Customer Service
/
Customer Engagement Sr. Analyst - Remote
Customer Engagement Sr. Analyst - Remote-March 2024
Johannesburg
Mar 4, 2026
ABOUT TRANSUNION
More than a mere credit reporting agency, TransUnion also offers sophisticated data information regarding global risks in order to assist clients in making important business decisions. The organizati
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Customer Engagement Sr. Analyst - Remote

  TransUnion's Job Applicant Privacy Notice

  What We'll Bring:

  Working hours 3pm - 11pm South African time including SA public holidays

  It is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment. You can be based anywhere in South Africa and will not be able to work in a location outside of South Africa.

  A Minimum of a 100 Meg Fibre line is required, should you be successful, you will need to upgrade your line in order to work effectively,

  What You'll Bring:A welcoming and energetic environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile.Flexible time off, workplace flexibility, an environment that welcomes continued professional growth through support of tuition reimbursement, conferences and seminars.Our culture encourages our people to hone current skills and build new capabilities, while discovering their genius. We prize flexibility, continuous improvement and openness, and offer a unique opportunity to combine technology with client relations and support. What you'll bring:

  Bachelor degree/ Diploma or equivalent relevant work experience, preferably in the Financial Services industry Excellent communication and interpersonal skills Internal and external customer facing experience Ability to translate technical and functional requirements and collaborate with technical counterparts Can explain technical concepts in layman's terms to a non-technical audience Strong problem solving skills and ability to act decisively in fast paced, frequently changing environment High Experience of proven ability to work independently, manage simultaneous assignments and effectively prioritize workload with competing priorities Familiarity working with data We'd love to see: Excellent interpersonal and communication skills ETL Knowledge Attention to detail, fast paced Well organized Data capturing skills Experience in the credit reporting, financial services or direct marketing industry is preferred. Impact you'll make: Sales support administrator ( work on customer order as per sales specification)Contribute to the full system lifecycle; from customer and sales engagement, requirements gathering and criteria analysis, to the reviewing of the fulfillment of the solution for internal and external customers.The associate is needed for successful analysis of customer business requirements by assisting the technical team with developing an end to end processing solution that includes design, setup, test, delivery and documentation. Validate batch fulfillment system setup and output, based on requirements from the customer, which also includes direct customer communication to audit the results. Analyze and interpret how industry changes will affect program execution, fulfillment, and solution deliveryImpact You'll Make:

  Working hours 3pm - 11pm South African time including SA public holidays

  TransUnion Job Title

  Sr Analyst, Customer Engagement

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
LP Customer Service Associate Arden NC
All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the ever
Part Time Teller, Bernalillo, NM
Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our Well Life approach to supporting employees' career aspirations, work-life balance
Customer Service Associate - Temporary
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Cust
Teller Bilingual Spanish
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work
Lead Teller - Beaumont Dowlen
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work
Teller Full Time Mission 880 district San Leandro Industrial
Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our Well Life approach to supporting employees' career aspirations, work-life balance
Customer Service Associate
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Cust
Assistant Manager - Private Client
JOB DESCRIPTION Assistant Manager Location: Jersey Department: Private Client Vacancy type: Permanent Hours: 35 per week Hybrid role The position Private Client is a specialist team of administrators
Customer Account Specialist (CSR)
JOB DESCRIPTION Are you passionate about delivering exceptional service? Us too. Customer Service Representative Harrisburg, PA (Onsite) Monday - Friday, 9am- 6pm If you have big ambitions, you'll fi
Retail Customer Service Coordinator Full Time Winners /Homesense -Bedford Commons
Purnima discovered RECOGNITION working at TJX. Recognized as a TJX Joy Ambassador on multiple occasions, Purnima says it's here that she learned the power of joy. The teamwork, support and creative p
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved