Home
/
Customer Service
/
Customer Engagement Sr. Analyst - Remote
Customer Engagement Sr. Analyst - Remote-March 2024
Johannesburg
Mar 30, 2026
ABOUT TRANSUNION
More than a mere credit reporting agency, TransUnion also offers sophisticated data information regarding global risks in order to assist clients in making important business decisions. The organizati
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Customer Engagement Sr. Analyst - Remote

  TransUnion's Job Applicant Privacy Notice

  What We'll Bring:

  Working hours 3pm - 11pm South African time including SA public holidays

  It is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment. You can be based anywhere in South Africa and will not be able to work in a location outside of South Africa.

  A Minimum of a 100 Meg Fibre line is required, should you be successful, you will need to upgrade your line in order to work effectively,

  What You'll Bring:A welcoming and energetic environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile.Flexible time off, workplace flexibility, an environment that welcomes continued professional growth through support of tuition reimbursement, conferences and seminars.Our culture encourages our people to hone current skills and build new capabilities, while discovering their genius. We prize flexibility, continuous improvement and openness, and offer a unique opportunity to combine technology with client relations and support. What you'll bring:

  Bachelor degree/ Diploma or equivalent relevant work experience, preferably in the Financial Services industry Excellent communication and interpersonal skills Internal and external customer facing experience Ability to translate technical and functional requirements and collaborate with technical counterparts Can explain technical concepts in layman's terms to a non-technical audience Strong problem solving skills and ability to act decisively in fast paced, frequently changing environment High Experience of proven ability to work independently, manage simultaneous assignments and effectively prioritize workload with competing priorities Familiarity working with data We'd love to see: Excellent interpersonal and communication skills ETL Knowledge Attention to detail, fast paced Well organized Data capturing skills Experience in the credit reporting, financial services or direct marketing industry is preferred. Impact you'll make: Sales support administrator ( work on customer order as per sales specification)Contribute to the full system lifecycle; from customer and sales engagement, requirements gathering and criteria analysis, to the reviewing of the fulfillment of the solution for internal and external customers.The associate is needed for successful analysis of customer business requirements by assisting the technical team with developing an end to end processing solution that includes design, setup, test, delivery and documentation. Validate batch fulfillment system setup and output, based on requirements from the customer, which also includes direct customer communication to audit the results. Analyze and interpret how industry changes will affect program execution, fulfillment, and solution deliveryImpact You'll Make:

  Working hours 3pm - 11pm South African time including SA public holidays

  TransUnion Job Title

  Sr Analyst, Customer Engagement

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Technical Support Specialist - AutoCAD
Job Requisition ID # 23WD73377 Position Overview The Technical Support Specialist will report directly to the Manager, Product Support for Autodesk Japan. Work location will be home office or remote
Commercial Lines Customer Service Representative
ABOUT HUB INTERNATIONAL: HUB International Limited (HUB) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and hea
Service Desk
Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holisti
ServiceNow Admin - Customer Success Analyst
Description Kforce has a client that is seeking a ServiceNow Admin - Customer Success Analyst in Chicago, IL.Daily Tasks & Responsibilities: Manages the administration and fulfillment of ServiceN
Service Specialist - Dedicated Service Center
Overview Under a moderate level of guidance and direction, provides customer service for one or more Paychex products. Uses prescribed guidelines to ensure good customer relations are maintained and
2024 Intern - Technical Account Manager
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional di
Data Center Customer Operations II
Data Center Customer Operations II Equinix is the world's digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and network
Customer Experience Specialist - Japanese (Kuala Lumpur)
About Agoda  Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommoda
Sr Enterprise Account Exec - Central Government
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else ca
Service Representative - Time and Attendance
Overview Under a significant level of guidance and direction, provides customer service for one or more Paychex products. Uses prescribed guidelines to ensure good customer relations are maintained a
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved