Req #: 230223

　　Department: LABORATORY MEDICINE AND PATHOLOGY

　　Posting Date: 01/23/2024

　　Closing Info: Closes On 01/30/2024

　　Salary: $3,640 - $4,864 per month

　　Shift: First Shift

　　Notes:

　　As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. ( https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-summary-classified-staff-greater-than-half-time-20220908_a11y.pdf)The Department of Laboratory Medicine and Pathology has an outstanding opportunity for a Courier Coordinator .

　　WORK SCHEDULE

　　40 hours per week

　　Day Shift WHAT WE OFFER

　　Vacation time and sick time off that accrues monthly, including 12 paid holidays.

　　Fully subsidized public transit pass (U-PASS) that covers multiple forms of public transportation in the region.

　　Excellent healthcare, dental, disability, and retirement plan options.

　　Lots of free fitness, healthy eating, finance, and stress reduction classes offered through the Whole U.

　　State Employee Tuition Exemption Program covering up to 6 credits of qualifying coursework per quarter at the University of Washington or other participating colleges or universities.

　　Eligibility for the Public Service Loan Forgiveness Program as a UW employee.

　　Relocation incentive for eligible new employees. REQUIRED POSITION QUALIFICATIONS

　　High school graduation or equivalent AND two years of experience in the program specialty, OR equivalent education/experience. ADDITIONAL POSITION QUALIFICATIONS

　　Prior Experience in Logistics, transportation coordination, or a related field.

　　Must also provide a minimum 3 year State issued driving abstract that is acceptable. DESIRED

　　Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a relevant field OR any equivalent combination of education, training, and experience that demonstrates the required skills and knowledge for the role. PRIMARY JOB RESPONSIBILITIES

　　Handle communication duties between the courier team and our internal and external partners.

　　Primary point of contact to resolve client and staff questions and issues by phone or email, escalating to Program Operations Specialists or Manager, as needed.

　　Ability to use and answer questions about our MCE digital route scanners, understand the client interface, and assist with troubleshooting.

　　Collaborate on research and contribute to writing or editing content aimed at explaining and promoting the initiatives of the UWMC Courier Team.

　　Train staff and complete competency checklists to document training progress and proficiency.

　　Create and implement SOP's, guidelines, expectations, and meeting notes.

　　Oversee implementation of policy and procedures, providing coaching to staff when issues arise.

　　Document and assist with incident and accident reports and response.

　　Conduct weekly inventory and purchase necessary supplies using UWMC Purchase Path system.

　　Monitor courier callouts and schedule changes.

　　Arrange Utility (back-up) couriers to cover routes, as needed.

　　Send out a daily report and conduct daily one-on-one meetings with the on-site lead daily to review operations, current projects, and problem solve issues.

　　When necessary, support Program Operations Specialists and Manager in scheduling candidate phone screens and interviews.

　　Maintain and update the courier team’s weekly staffing schedule.

　　Assist Program Operations Specialists with bi-annual vacation bids.

　　Input and reconcile Kronos weekly timekeeping.

　　Assist in creation and implementation of emergency preparedness plans (i.e., Inclement Weather Plans).

　　Develop new office or administrative procedures through research and analytical methods; ensure team adherence to established office protocols.

　　Support the continued use and operations of office equipment (copier, computers, printer, and fax machine).

　　Work with the Lead to facilitate necessary communications with Fleet Services.

　　Address policy implementation, courier concerns, equipment issues, route changes, checklists, and vehicle cleanliness on a regular basis.

　　Oversee the implementation of vehicle safety measures, including scheduling regular maintenance for cars, ensuring routine checks, replacement of batteries, and maintaining fully stocked black duffle bags in each vehicle. ABOUT US A regional resource for clinical laboratory services required for innovative patient care, research and educational programs, the Department of Laboratory Medicine & Pathology combines the sophisticated testing and informatics capabilities of fully accredited laboratories with the resources of an academic institution in its delivery of clinical and anatomic pathology services. Recognized for excellence in clinical training, world-class research initiatives, and a commitment to community service, we serve labs and medical facilities both nationally and internationally. To learn more about our team, please click HERE (https://dlmp.uw.edu/about/about-us)UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine, and Airlift Northwest.

　　University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.