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Commercial Loan Operations Specialist Lead - SBA
Commercial Loan Operations Specialist Lead - SBA-March 2024
Charlotte
Mar 31, 2026
About Commercial Loan Operations Specialist Lead - SBA

Commercial Loan Operations Specialist Lead

The Commercial Loan Operations Specialist Lead provides operational support for an array of banking commercial products. Under limited supervision, this job works on projects and prospects associated with commercial operations by coordinating data input processes, quality control, client statement preparations and error identification. This job solves escalated reporting issues and consistently works to maintain the accuracy of the company's commercial loan management system.

Key Responsibilities and Duties

Coordinates processing of commercial banking operations such as loans, letters of credit and banking guarantees.

Ensures accuracy, quality and completeness of data inputs from loan applications and related documentation into a commercial loan management system.

Supports preparation of statements for clients, along with conducting reconciliation and investigation efforts when needed.

Retrieves and provides information on existing loans to clients as requested.

Ensures best practices for resolving out-of-balance transactions are followed.

Identifies and corrects erroneous transactions and reports major issues to senior colleagues for issue resolution.

Trains, delegates and reviews work of junior colleagues to ensure high quality delivery of services and products.

Educational Requirements

University (Degree) PreferredWork Experience

5+ Years Required; 7+ Years PreferredPhysical Requirements

Physical Requirements: Sedentary WorkCareer Level

8IC

This position is responsible for performing a wide array of post-closing and servicing functions primarily related to SBA Lending. This position requires knowledge of the Standard Operating Procedures for SBA 7(a) and 504 lending and experience associated with regulatory compliance requirements. This role will perform all required SBA reporting and accounting responsibilities within the servicing department.

Preferred Qualifications

3-5 years of SBA servicing reporting experience

Experience with 1502 reporting maintenance (month end, intramonth, and reversals)

Excellent analytical and communication skills

Ability to coordinate across multiple teams and departments

Strong organizational skills

Hybrid work is a minimum of four days a week, one flexible day for remote work.

Posting End Date: 7/4/24

#LI-AF1

#LI-Hybrid

Company Summary

EverBank provides nationwide banking services to consumer and commercial clients through a variety of channels, including online and mobile applications, as well as its Florida-based financial centers.

VEVRAA Federal Contractor

Benefits Summary

EverBank is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. EverBank strives to pay wages competitive with those prevailing in our geographic areas and industry.

EverBank's Total Rewards package includes superior benefits such as, health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being.

EverBank prohibits pay discrimination on the basis of any protected characteristic.

EverBank may require a background check as a condition of employment. Qualified applicants with arrest and/or conviction records will be considered in accordance with applicable federal, state, and local laws and regulations, including, but not limited to, any laws and regulations specifically pertaining to banks and federal contractors.

EverBank seeks priority referrals of protected veterans for jobs at all locations within the state.

Pay Range $96,300 to $130,300

EEO Statement

EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status.

Pay Transparency Non-Discrimination Provision

We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information. If you believe that you have experienced discrimination, contact OFCCP at 1.800.397.6251. TTY 1.877.889.5627. www.dol.gov/ofccp (https://urldefense.com/v3/__http:/www.dol.gov/ofccp__;!!L8-7AA!WETVLfn333rqXNYi0-qITSUktDEWiFnQqvstF1J-gO8B03ANdCf4ucPkrvzeJpXk8bwyTvLqjEa8-JEpoxwcjXaB$) .

Machine Readable Files

The Transparency in Coverage Final Rules require certain group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRFs). The MRFs for the benefit package options under are linked below:

Machine Readable Files (MRFs) - Aetna

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