Job Title

Welcome Center Coordinator

Agency

Tarleton State University

Department

Welcome Center

Proposed Minimum Salary

Commensurate

Job Location

Stephenville, Texas

Job Type

Staff

Job Description

Advances enrollment goals for the university by curating the welcome experience for external visitors to the Campus Welcome Center. Serves as coordinator for daily operations of the Campus Welcome Center and a variety of Campus Preview events. Connect with guests as a welcoming ambassador for visiting groups, candidates, legislators, and donors. Reports to the Director of University Visitor Experience. Work hours: Mon-Fri; 8 AM-5 PM or as work requirements indicate.

Essential Duties and Responsibilities

Operate as “Chief First Impressions Officer” for the Campus Welcome Center. Enthusiastically greet guests, execute a friendly check-in experience, and offer consistently excellent hospitality to all visitors for all daily Welcome Center operations.

Assist with programming and event management. Play an integral role in creation, coordination, and execution of large-scale Campus Preview events.

Occasionally deliver private tours for distinguished guests, candidates, legislators, and donors.

Serve as a contact for high schools, junior colleges, and other entities arranging group tour experiences on our campus.

Assist the Director with supervision of student workers and provide guidance with customer service responsibilities. Set expectations for Welcome Center atmosphere and front desk duties for hourly student workers, interns, and graduate assistants.

This document represents the major duties, responsibilities, and authorities of this job and is not intended to be a complete list of all tasks and function. Other duties may be assigned.

Minimum Requirements:

Bachelor’s Degree in applicable field or equivalent combination of education and experience.

Two years of related experience in public relations, marketing, or recruitment including one year of related supervisory experience.

​Knowledge, Skills, and Ability: Knowledge of word processing, spreadsheet, database, and presentation applications. Knowledge of principles and processes for providing customer and personal services. Ability to multitask and work cooperatively with others. Excellent interpersonal skills. Strong verbal and written communication skills.

Supervision of Others:

This position may supervise part-time staff.

Other Requirements:

Willingness to occasionally work beyond normal office hours and/or work on weekends as dictated by program offerings and other responsibilities.

Salary:

Commensurate with experience

The target base annual salary is $45,000 and may be negotiable based on funding availability and candidate experience/skillset in relation to the minimum requirements of this position. Tarleton State University offers a career filled with purpose and opportunity in addition to competitive wages. As part of the Tarleton family, the following benefits are also available to full time and qualifying part time employees:

Educational Benefits - employee perks that help enrich, grow, and foster career and professional development:

Family Education Benefit (Tuition Scholarship) – scholarship opportunities for Tarleton employees, their spouses, or their dependents available after 6 months of continued full-time employment. Click the link to learn more about this incredible Texan benefit!

Doctoral Educational Assistance – Full-time budgeted employees at all AM System Universities, Agencies, and System Offices are qualified for reimbursement of tuition and mandatory fees. Eligibility: This program is applicable to the pursuit of a first doctorate degree only to full-time, budgeted employees who have been in a position no less than 2 long semesters. Click the link for additional details!

Employee Health, Wellness, and Financial Planning

Fully covered employee health insurance

Reimbursement of Insurance Premium Deductions! The State of Texas contributes to eligible employees’ insurance coverages as of the 1st day of the month following 60 days of employment in an eligible position. For those who elect coverage PRIOR to the first of the month after 60 days of employment, Tarleton State University will reimburse employees the State contribution towards health coverage during those first 60 days.

Dental insurance

Vision insurance

Retirement and Insurance programs

Paid Leave

Tarleton employees enjoy one of the greatest PTO packages in the area!

Paid sick leave

Holiday pay

Vacation

Longevity pay

Paid Birthday Leave – Tarleton State University awards all leave-eligible employees paid time off for their birthday!

Other

Complimentary tickets to all Athletic and Performing Fine Arts events!

Tarleton Employees enjoy two complimentary general admission tickets for athletics and performing fine arts events on campus! Join Texan Nation on the bleachers or in the auditorium.

Employee Wellness Release Time

Staff Gym Membership Discount with Campus Recreation

and other Tarleton Discounts

Qualified candidates are encouraged to submit a completed application for consideration. Initial review of applications will begin immediately and continue until position is filled.

Application Procedure:

During the application process applicants have one opportunity to enter the requested information, upload documents and Submit the application. Applicants will not be able to make changes or add additional documents once the application materials have been submitted via "Submit" action.

Employment applications must include:

Completed online application

Cover Letter / Letter of Interest addressing qualifications

Curriculum Vitae or Resume

At least 3 current professional references and their full contact information

Applications received by Tarleton State University must have all job application data entered. Failure to provide all job application data could result in an invalid submission and a rejected application. “See resume” is not an acceptable entry in the job application. Incomplete applications will not be considered.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

Founded in 1899, Tarleton State University a founding member of The Texas AM University System, has a rich history and tradition through generations that have inspired educational excellence. Tarleton maintains a commitment to transformational student experiences and career readiness supported by engaged faculty, staff, and alumni mentors. Tarleton State University is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC), earned the prestigious designation of Doctoral Universities: High Research Activity by the Carnegie Classification of Institutions of Higher Education, and is a member of the NCAA Division I, Western Athletic Conference.

Strategic Planning for the Next Decade - Tarleton Forward 2030

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Employee Services

Benefits

University Leadership

Research and Economic Development

Traditions and History

Tarleton State University is an Equal Opportunity/ Affirmative Action/ Veterans/ Disability Employer. If you have questions about submitting your application, please contact [email protected] .