Req ID: RQ186731

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Secret

Public Trust/Other Required: None

Job Family: Telecommunications

Skills:

Telecommunications,Troubleshooting,Voice over IP (VoIP)

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

Voice Phone Technician

At GDIT, people are our differentiator. As a VOICE PHONE TECHNICIAN , you will help ensure today is safe and tomorrow is smarter. Our work depends on a VOICE PHONE TECHNICIAN joining our team.

HOW VOICE PHONE TECHNICIAN WILL MAKE AN IMPACT

Install, configure, and troubleshoot phones and network connectivity for DoD customers in the National Capital Region (NCR).

Meet clients with professional demeanor

Plans network installations by using manuals and technical specification

Documents adds, moves, and changes to system configuration using client documentation standards

Terminate and test new cables to ensure that they are properly incorporated into the system and are in good working order

Test circuits and components to isolate malfunctioning systems by using test meters

Configure and deploy phones

Meet with clients to assist with customer's training and configuration preferences for end devices

Work with Remedy Ticketing System to track adds, moves, and changes

Receive Equipment/Material delivered for our VoIP Team and Engineers

Go to Client Warehouse to stage Equipment/Material stored and ready it for delivery

Install phone firmware

Inventory Voice Team supplies

Receive bad phones from customers from different location, return to warehouse and ready them for return

Transports equipment between warehouse and customer sites

WHAT YOU’LL NEED TO SUCCEED:

Active Secret Clearance

Associate’s degree in a related technical discipline, OR the equivalent combination of education, technical training, or work experience.

3+ years of Field and/or Phone Technician Vocational experience and/or OJT Training

Experience with industry standard Voice over IP (VOIP), ISDN, and Analog phone installation

Able to report onsite as indicated above

GDIT IS YOUR PLACE:

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

Rest and recharge with paid vacation and holidays

#ETMcareer

#GDITcareers

#OpportunityOwned

#WeAreGDIT

#transitioningmilitary

#clearedjobs

#veterans

The likely hourly rate for this position is between $32.02 - $41.47. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.