Description

　　We want Amazon.com to be the place where our customers can find, discover and buy anything online! Whatever our customers tell us they want, we will find the means to deliver. In doing so, we will create the most customer-centric company in the universe, a company that customers from all over the globe will recognize, value, and trust for both our products and our service. With your help, Amazon.com will continue to enable people to discover new worlds and create change in a meaningful and lasting way.

　　We are looking for experienced support Engineers who can lead support activities for seller compliance in delivering high quality software solutions to support variety of customer use cases and are scalable to handle amazon volume.

　　Key job responsibilities

　　The SE role in the EPR Pay-on-behalf team is responsible for working with Tech and Non-Tech stakeholders to ensure smooth and on-time publication of EPR Reports, and on-time EPR Remit declarations for EU Sellers. The SE is expected to learn the technologies and use the tools required to perform data processing like: Cradle, SQL, Ratchit, Quicksight, AWS technologies like: Lambda, SQS, SNS, Dynamo DB , S3 , Cloudwatch. Over the past 2 years, we have seen a 50% YOY seller growth and the SE should be invested to automate the manual processes associated with monthly cycles. The SE will be owning the process of driving discussions with PMT and other stakeholders to generate and maintain the metrics and work with SDM to build script and tools for test infrastructure and troubleshooting the bugs reported.

　　In addition, the SE will maintain the pipelines to keep it healthy, and drive other core support engineering initiatives.

　　We are open to hiring candidates to work out of one of the following locations:

　　Hyderabad, AP, IND | Hyderabad, IND | Hyderabad, TS, IND

　　Basic Qualifications

　　4+ years of software development, or 4+ years of technical support experience

　　Experience troubleshooting and debugging technical systems

　　Experience in Unix

　　Experience scripting in modern program languages

　　Experience in agile/scrum or related collaborative workflow

　　Preferred Qualifications

　　Knowledge of distributed applications/enterprise applications

　　Knowledge of UNIX/Linux operating system

　　Experience analyzing and troubleshooting RESTful web API calls