Your Opportunity

　　Charles Schwab Experience Design Team is responsible for software design across mobile, web and desktop platforms. We are a multi-disciplinary group of user experience designers, visual designers, content writers and researchers. We work with strategic business and technology partners across the enterprise to build best-in-class software experiences for our users.

　　Our business is driven by looking through our clients’ eyes, which makes it a great place to practice user-centered design. Our purpose is designing tools and experiences that enable users to achieve their financial goals.

　　The team is responsible for:

　　Design Consulting

　　Facilitate collaborative design sessions including sketching and ideation.

　　Lead design reviews and drive decisions.

　　Create design solutions with a multi-faceted team, taking into account how digital, physical, and service channels work together

　　Represent the design team brand, and deliver a consistent design process to partners.

　　Understand great designs are achieved iteratively.

　　Visualize ideas in a clear form (sketch, diagram, wireframe or prototype) and provide appropriate level documentation.

　　Design Management

　　Set expectations with the project team and prioritize activities.

　　Create and maintain design schedules.

　　Communicate status and agreements with project team.

　　Review work with UX managers, keep them updated on project status and escalate items appropriately.

　　Design Expertise and Execution

　　Maintain the high standards set by the group.

　　Conduct the primary design activities, create deliverables and conduct QA at an expert level.

　　Participate and support research efforts.

　　Commit to improving our process and methods with an emphasis on both effectiveness and efficiency.

　　Teamwork, Collaboration and Engagement

　　Work well with all partners to deliver work.

　　Support UX team members.

　　Strategically listen to feedback and help guide the delivery

　　Collaborative and cooperative.

　　Has a design position but is not rigidly fixed when presented with new information.

　　Passionate about team, our mission and the needs of our partners and users.

　　Enthusiastic about UX design.

　　Empathy & Curiosity

　　Understand user needs, walking in their shoes when possible.

　　Focus on innovation and improvement.

　　Regularly learns more about design theory, practice and tools.

　　Why your work matters

　　You will support an engaged set of users who rely on our products to manage their financial lives

　　By researching and understanding the user needs you will be able to impact how our users do business with Schwab.

　　You will learn how balance functionality against complexity on a highly visible platform which serves millions of advisors and retail customers.

　　You will work with an engaged design team that fosters a learning environment

　　Hybrid Work at Schwab

　　Employees will have a consistent hybrid schedule, spending 3-4 days each week working from one of our corporate offices and 1-2 days working from home, depending on their role. This blend of in-office and remote work supports teamwork and on-site collaboration while giving employees the ability to spend some time working from home.

　　To help employees get off to a strong start, new hires will spend at least four days a week working in the office for their first six months with Schwab. This is an incredible opportunity to work in person with colleagues and experience a strong sense of community while learning – all with the support and encouragement from your leader and those around you.

　　What you have

　　6 + years of rich interaction design focused on digital products

　　1+ year of interaction design experience for touch-based mobile interfaces is a plus

　　An online portfolio demonstrating interaction design process and thinking

　　Experienced with all aspects of a user-centered interaction design process, including user research, developing user flows, creating wireframes, conducting usability tests and creating annotated design specifications.

　　Experience working in a collaborative multi-disciplinary team within an iterative process and an Agile development methodology. Strong self-management skills, comfortable with substantial responsibility, working directly with our client partners, and capable of managing your project schedules.

　　Proficient in design tools like FIGMA, MURAL, Sketch

　　Experience running design sessions with cross-functional teams

　　Effective relationship builder--ability to partner cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types.

　　Comfort in a project-oriented work environment, with a positive attitude and solid work ethic.

　　Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.

　　What’s in it for you

　　At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

　　We offer a competitive benefits package that takes care of the whole you – both today and in the future:

　　401(k) with company match and Employee stock purchase plan

　　Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

　　Paid parental leave and family building benefits

　　Tuition reimbursement

　　Health, dental, and vision insurance

　　What’s in it for you:

　　At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

　　We offer a competitive benefits package that takes care of the whole you – both today and in the future:

　　401(k) with company match and Employee stock purchase plan

　　Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

　　Paid parental leave and family building benefits

　　Tuition reimbursement

　　Health, dental, and vision insurance

　　Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at [email protected] or call 800-275-1281.