JOB REQUIREMENTS: Putting People First in Pharmacy- Navitus was foundedas an alternative to traditional pharmacy benefit manager (PBM) models.We are committed to removing cost from the drug supply chain to makemedications more affordable for the people who need them. At Navitus,our team members work in an environment that celebrates diversity,fosters creativity and encourages growth. We welcome new ideas and sharea passion for excellent service to our customers and each other. We areunable to offer remote work to residents of Alaska, Hawaii, Maine,Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island,South Carolina, South Dakota, West Virginia, and Wyoming. The Sr. ClientServices Executive I (SCSE) is a highly motivated professional with atleast 7 years of successful experience interfacing directly with largermore complex clients preferably in healthcare, to manage existingPharmacy Benefit Management clients. The position is responsible for theco-development of long-term account strategy for their assigned Clients.Working with subject matter experts, the Sr. CSE will be responsible foridentifying \"up sell\" and expansion opportunities and communicatingthese opportunities appropriately to be incorporated into the annualstrategic business plan. The Sr. CSE will be responsible for clientretention, achieving corporate strategic goals relative to client baseand overall customer satisfaction, including solving customer issuesrelative to their contracts, reporting, and interface with the ClinicalAccount Executive for clinical issues. This position will require theability to communicate across multiple organization levels and theability to lead projects is required. Is this you? Find out more below!How do I make an impact on my team? Support/back up the CSE, Senior CSCand CSC responsibilities Create and present data for Strategic BusinessPlans, VALUE Summaries, and Performance Standard reportsInvestigate/follow-up if Performance Guarantees are not met and presentthose results to their assigned clients Conduct Client training (ClientPortal Site, Navi-Claim, etc.) Assist with escalated member/Clientissues requests Manage Clients Up-sell programs Identify and presentClient opportunities to improve costs, service and health Clientretention Travel to Client sites Provide mentoring to the coordinatorlevels and CSEs What our team expects from you? Bachelor\'s degree inbusiness, marketing, or related area preferred Knowledge of PBM orhealth care industry preferred. At least 7 years of successfulexperience interfacing directly with clients Strategic thinking abilityand skills to prepare business plans and execute them appropriately toaccomplish business objectives. Ability to work independently andprioritize work to meet client needs. Strong... For full info followapplication link. Navitus Health Solutions is an Equal OpportunityEmployer: Disabled/Veterans/Male/Female/Minority/Other *****APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/CC1417F098AC4A63