Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

　　Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

　　Overview

　　The Senior Revenue Operations Analyst at Rithum will play a critical role in supporting the global GTM strategy for the Sales organization. This role will be the center-point to aligning two very different organizations as they merge their current GTM structures and strategies into one. They will leverage varying degrees of data to make sound recommendations for short-term challenges like GTM segmentation and internal sales effectiveness, while helping build out the data needed for more long-term analysis like country expansion, territory equity, and competitive intelligence. The right candidate must be very comfortable distilling volumes of data (often conflicting). The Senior Revenue Operations Analyst will report to the Director of Sales Strategy, but will work closely with Sales, Product, Marketing, Services and Finance to ensure GTM recommendations are supported cross-functionally.

　　As a member of the Sales Strategy & GTM team within Global Revenue Operations, you’ll be using analytics, business modeling, and reporting to provide business critical insights to sales leadership to ensure cross-functional alignment of goals and execution. You will use custom analytics and decision frameworks to drive a deep understanding of our fast-changing business, providing insights that will translate directly to accelerated business growth.

　　Responsibilities

　　Support the analytics and continuous improvement of our go-to-market organization. Your role will be to ensure there is a single source of truth to allow for decisions on addressable markets, sales/marketing efficiency, competitive intelligence, and pipeline health and hygiene.

　　Serve as subject matter expert on all sales insights and trends, challenging the soundness of the historical data models as well as the technical design of data delivery

　　Provide leaders with deep, compelling insights and reports about the health and efficiency of their respective businesses and key opportunities for growth

　　Build, develop, and maintain new data sets and analysis on:

　　Customer segmentation tiering

　　Pipeline coverage analytics & forecast

　　Win Loss assessment & trends

　　Competitive intelligence & trends

　　Macro-economic trends and market analysis/sizing

　　Collaborate cross-functionally within the Revenue Operations organization to ensure consistent reporting standards and processes

　　Qualifications

　　Minimum Qualifications

　　3-5 years of experience in financial analysis, sales analytics, market research or an equivalent analytics role

　　Experience manipulating large amounts of data in Excel, experience in SQL or other relational databases a plus

　　Experience with Salesforce and a willingness to learn new technology systems

　　Bachelor’s degree in Finance, Mathematics, Statistics, Engineering or a related field

　　Preferred Qualifications

　　Experience with using data visualization tools to manipulate data and generate insights (Tableau, Salesforce, PowerBI)

　　Experience in the field of Business Operations and/or Sales Strategy in either a large consulting firm or technology company – ecommerce experience preferred

　　Ability to translate complex findings in a structured and clear manner to non-technical audiences

　　Passion for utilizing insights and data storytelling to drive business decisions at all levels of the organization

　　Must be flexible, adaptable and able to respond to shifting and competing priorities

　　What it’s like to work at Rithum

　　When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

　　As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

　　At Rithum you will:

　　Partner with the leading brands and retailers.

　　Connect with passionate professionals who will help support your goals.

　　Participate in an inclusive, welcoming work atmosphere.

　　Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.

　　Receive industry-competitive compensation and total rewards benefits.

　　Benefits

　　Enhanced Private Medical Insurance and a Health Cash Back Plan

　　Life insurance & disability benefits

　　Pension plan with 4% Company match

　　Competitive time off package with 25 Days of PTO, 8 Holidays, 2 Wellness days and 1 Give Back Day

　　Flexibility to choose where you work - at home, in the office, or both!

　　Access to tools to support your wellbeing such as the Calm App, MoveSpring and an Employee Assistance Program

　　Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career

　　Charitable contribution match per team member

　　Rithum is an Equal Employment Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.