Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

　　We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

　　We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

　　Our Values

　　If this sounds like you, you’ll fit right in.

　　Who You Are

　　Are you passionate about driving projects that improve experiences for both customers and employees? Do you love tackling cross-functional projects? Do you enjoy problem-solving and working with others to resolve and mitigate customer issues? Are you naturally curious with a penchant for problem-solving and process improvement? Do you pride yourself on being communicative and know how to leverage this skill to keep stakeholders informed and projects running smoothly? 

　　Justworks is seeking a Tax Systems SME for its Payroll Compliance and Tax Research Team to ensure operational and system compliance in support of our Payments, Payroll and Tax business. As a driver of operational compliance, you will be responsible for ensuring tax updates are validated and successfully uploaded to all applicable systems on time. 

　　You’re an effective communicator, having worked with systems processes and best practices. You’re a self-starter who is continually learning and developing. You strive to make automation as intuitive as possible for end users and are looking to bring your knowledge to a fast-paced, entrepreneurial environment.

　　Your Success Profile

What You Will Work On

　　Coordinate payroll tax related software updates, their validation and successful implementation in support of our payments, payroll and tax engineering and operational teams

　　Research and analyze system requirements for new tax changes, noting any compliance gaps and provide insight on new technologies

　　Review employment tax legislative updates, assess risk and recommend required system and operational changes to remain compliant 

　　Interact with government agencies to represent Justworks in furtherance of our compliance and automation goals

　　Collaborate with product and engineering teams to define requirements for new tax payment and reporting products, ensuring alignment with business objectives and compliance standards

　　Lead the testing and validation phases of the tax payment and reporting system, coordinating with various stakeholders to ensure system functionality meets end-user needs

　　Quarterback new operational and compliance system enhancements, including Robotics Process Engineering, drive and monitor progress through completion and lead post implementation maintenance plan  

　　Identify, communicate, and escalate potential compliance risks and system gaps

　　Serve as a compliance subject matter expert to troubleshoot issues prior to elevating to third-party vendor and act as liaison for issue resolutions

　　Maintain system application SOX compliance and coordinate system support for in and out-of-scope processes

　　Assist with resolving deficiencies that arise in audit and compliance validations

　　Facilitate regular system review meetings to gather feedback and identify areas for improvement in the payroll, tax payment and reporting system

　　Develop and maintain comprehensive documentation on system processes, user guides, and best practices for the tax payment and reporting system to ensure efficient, scalable, and compliant payroll and payroll tax systems

　　Organize and lead regular validation compliance efforts to ensure completeness and accuracy of exception data being presented for review

　　Monitor and report on key compliance metrics as well as present the status to stakeholders

　　Maintain a positive attitude, even in the face of adversity

　　Drive and develop improvements where appropriate and perform other related duties, as assigned

How You Will Do Your Work

　　As Senior Manager, Payroll & Tax Systems in PTU, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:

　　Strategic mindset - anticipates future trends and implications accurately; articulates credible pictures and visions of possibilities that will create sustainable value.

　　Systems thinking - the ability to look at overall systems holistically and understand how things work within the system through the exploration of interdependencies and inter-relationships (context and connections).

　　Good judgment - the exercise of critical thinking, analyzing, and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks, and developing mitigation strategies, and taking ownership of the outcome.

　　Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.

　　Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.

　　In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

　　Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.

　　Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.

　　Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.

　　Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 

　　Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

　　Minimum of 7+ years of project management and/or payroll tax software administration experience

　　Software enhancement and/or implementation experience while driving process improvement

　　Experience with tax scheduling, payment and filing software

　　Experience in defining system requirements and conducting system testing and validation, preferably in tax payment and reporting solutions

　　Demonstrated ability to work closely with product and engineering teams in a cross-functional role, bridging the gap between technical and non-technical stakeholders.

　　Strong understanding of payroll tax laws and regulations, with the ability to translate these into system requirements.

　　Experience with tax research and tax authority sources (i.e. Vertex, federal, state and local authorities)

　　Managing data conversions and user acceptance testing

　　Strong communication skills 

　　Creative problem-solver with a passion for making complex things simple(r) 

　　Bonus Points

　　PEO experience

　　PMP certification

　　CPA, FPC or CPP Certification from the American Payroll Association

　　An understanding of SaaS SMB products

　　SQL knowledge and query development experience

　　The base wage range for this position is targeted at $155,500.00 to $178,825.00 per year.

　　#LI-Hybrid #LI-KO1

　　Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.  Salary ranges for positions based in other locations may differ based on the cost of labor in that location. 

　　For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. 

　　Diversity At Justworks

　　Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

　　We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status.

　　Our DEIB Report and Our DEI Commitment