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Senior Manager, Benefits Strategy and Planning
Senior Manager, Benefits Strategy and Planning-November 2024
Dallas
Nov 9, 2025
ABOUT AMERICAN AIRLINES
American Airlines focuses on providing travel experience across the globe.
10,000+ employees
Travel and Hospitality
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About Senior Manager, Benefits Strategy and Planning

  Location: DFW Headquarters Building 8 (DFW-SV08)

  Additional Locations: None

  Requisition ID: 71041

  Intro

  Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

  Why you'll love this job

  This role is responsible for ideation, evaluation, design, communication, and implementation of benefit programs to eligible active, COBRA, and retiree team members. Benefits include health and wellness, spending accounts, income protection, and added benefits globally.

  What you'll do

  Serve as the subject-matter-expert on benefit plans advising leadership on the current state of benefits and proposed program enhancements, supporting labor relations during union negotiations, and working with internal and external partners ensuring successful project implementation outcomes

  Oversee the design and delivery of self-funded or fully insured benefit plans through medical carriers, pharmacy benefit manager, wellness providers, administrative-service-only providers, life & disability insurance carriers, care management partners, navigator, and benefits brokers and consultants

  Work with internal and external stakeholders to support the execution of business needs, complex high-risk corporate projects, and other ad hoc projects demonstrating a bias for action to deliver desired outcomes and ultimately drive a competitive advantage

  Design, implement, and maintain a communication platform to increase team member engagement and understanding of benefit programs throughout the year including annual enrollment

  Manage RFP planning, negotiations, and contracting in partnership with Finance, Legal, Procurement, and Benefits consultants. Develop performance metrics, service level agreements, and quality controls for programs

  Drive vendor/supplier accountability using monthly, quarterly, yearly, and ad hoc reporting. Improve vendor performance by addressing delivery/performance issues

  Manage a team of benefits professionals to deliver results through effective collaboration

  All you'll need for success

  Minimum Qualifications - Education & Prior Job Experience

  Bachelor’s degree or equivalent experience/training

  7 years of Benefits experience in a highly unionized environment

  Preferred Qualifications - Education & Prior Job Experience

  Proven experience in vendor management/negotiation to the requirements

  Experience with program implementations

  Advanced knowledge of benefits delivery and regulations

  Skills, Licenses & Certifications

  Driven to achieve excellence, high standards of quality for self and others, strong goal orientation

  Ability to be proactive and able to work with limited direction to prioritize tasks under narrow time limitations, and appropriately communicate changes and progress

  Team player effective in a fast-paced environment

  What you'll get

  Feel free to take advantage of all that American Airlines has to offer:

  Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

  Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

  Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

  401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

  Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

  Feel free to be yourself at American

  From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

  Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

  Additional Locations: None

  Requisition ID: 71041

  Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.

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