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Staff Assistant II, Airport Hub/Gateway
Staff Assistant II, Airport Hub/Gateway-March 2024
Miami
Mar 31, 2026
ABOUT AMERICAN AIRLINES
American Airlines focuses on providing travel experience across the globe.
10,000+ employees
Travel and Hospitality
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About Staff Assistant II, Airport Hub/Gateway

  Location: Miami Intl Apt (MIA-TRML)

  Additional Locations: None

  Requisition ID: 71071

  Intro

  Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

  Why you'll love this job

  This job is a member of the Airport Hubs & Gateway Team within the Customer Experience Division

  Responsible for handling one or more of the following as their primary role

  Attendance and compliance

  Processing of vendor invoices

  Distribution of equipment and supplies

  Coordinating payroll

  Coordinating and maintaining operation coverage and lost time

  What you'll do

  Provide assistance to outside vendors

  Work with business partners to make sure invoices are submitted accurately

  Reconcile and process invoices

  Performs a wide variety of office duties including: coordinating meeting arrangements, typing, filing, ensuring telephone coverage, greeting and directing customers, handling mail, ordering and distributing office supplies, reconciling P-card spending, tracking anniversaries/birthdays, and arranging travel and hotel accommodations

  Provides assistance with preparation of management presentations and special projects as required

  Troubleshoots and escalates office technology issues, including telephone and copier machines

  Assists in station event planning, coordination, and execution (i.e. Do Crew, luncheons, holiday meals, recognition events)

  All you'll need for success

  Minimum Qualifications- Education & Prior Job Experience

  High School diploma or GED equivalency

  Previous office/clerical experience

  Preferred Qualifications- Education & Prior Job Experience

  N/ASkills, Licenses & Certifications

  Knowledge of MS Office Products including Word, Excel, PowerPoint, etc.

  Knowledge of policies, procedures, and corporate structure

  Ability to prioritize work, be detail-oriented and meet deadlines

  Ability to perform in a fast paced environment and handle multiple tasks simultaneously

  Ability to be self-motivated with strong organizational skills

  Ability to grasp concepts and functionality of specific software and programs

  Ability to effectively communicate both verbally and written with all levels within the Organization

  Excellent interpersonal skills with a focus on customer service

  Approachable and professional demeanor

  High level of professionalism and ability to maintain confidentiality

  Strong verbal and written communication skills

  Ability to work varied hours and holidays (as business needs may vary)

  Must be able to secure appropriate airport authority and/or US Customs security badges, (if applicable)

  What you'll get

  Feel free to take advantage of all that American Airlines has to offer:

  Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

  Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

  Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

  401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

  Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

  Feel free to be yourself at American

  From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

  Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

  Additional Locations: None

  Requisition ID: 71071

  Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.

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