WHAT YOU'LL DO
Staffing is a business-critical function in this management consulting firm in SEA. The Staffing Senior Manager leads the overall People Deployment Strategy and Talent Management across the six offices in Southeast Asia - Kuala Lumpur, Singapore, Bangkok, Ho Chi Minh, Jakarta, and Manila.
Provide leadership and oversee a growing team of seven individuals. This includes (but not limited to) guiding the team on a day-to-day basis, problem-solving any critical escalations from the team, supporting the team's developmental journey in the firm and supporting the team's staffing activity, as needed.
Be a thought partner to the leadership team by having a good understanding of the business situation and capacity utilization (e.g., availability of consulting staff, project pipeline), providing updates/ reports to support making effective staffing decisions, optimizing billability, and balancing supply and demand.
Develop strategic staffing-specific initiatives, including (but not limited to) reviewing operating model and guidelines to optimize capacity management in a fast-growing multi-country/ multi-language system and be responsible for successful implementation of the initiatives across SEA
Details
Serve as first point of contact for escalation from the team to make staffing decisions that balance project requirements, business needs and people preferences/needs; escalate to the Staffing MDP as necessary.
Drive strategic thinking to continuously develop, grow, and transform a key driver of the business.
Lead continuous improvement in staffing operating model, process, and policies to enhance staffing transparency, efficiency, and effectiveness as well as drive operational excellence.
Broadly communicate and facilitate staffing forums with consulting team to bring awareness on staffing process and policies.
Conduct analysis, plan, and communicate reports/ updates as required to SEA leadership, and ensure Staffing system is maintained by the Staffing team accurately.
Ensure staffing effectively works with other key functions: career development to understand development areas and identify staffing solutions to address feedback, finance to ensure consistency in staff deployment versus case budgets and career services to align on end dates.
Act as a point of contact for Asia Pacific (AP) and global counterparts for global and regional initiatives and to assist with international staffing and mobility requests.
Attend regional staffing calls with AP colleagues, and contributing to calls with other regions.
YOU'RE GOOD AT
Building relationships (ability to generate respect and trust from others), exercising good judgement, professionalism, and have a strong interpersonal skill and a collaborative style.
Having strong written and verbal communication skills. You need to effectively tailor your communications to specific stakeholders as we work across all levels in the firm.
Understanding the big picture, focusing on activities that will bring in the biggest impact in realizing our commercial priorities. This requires the ability to bridge between day-to-day pressing needs in our go-to-market strategy and the preferences of individual stakeholders.
Having strong organizational skills with the ability to handle multiple tasks, prioritize them, and carry them out independently. The role will require you to be proactive to achieve success.
Leveraging data for decision making and bringing insights to SEA leadership on staffing-related matters.
Being pragmatic and focused on impact. You will need to listen, negotiate, and flex where needed while also having the stamina and strength to stand your ground on what can be accomplished.
YOU BRING (EXPERIENCE & QUALIFICATIONS)
Strong understanding of the strategy management consulting business.
* Minimum 9+ years of relevant work experience i.e., managing staffing/other HR function in BCG or other strategy management consulting firm or having prior management consulting experience.
YOU'LL WORK WITH
SEA Leadership, Consulting team (at all levels), Staffing team, local and regional People team to run business-as-usual (BAU) as well as to develop and implement Staffing initiatives across the six offices in SEA.