Overview

　　Position Summary Details

　　This position will provide visitors with directions and any information they require, ensuring that they’re greeted with courtesy every time as they enter the facility or office building. It’s important that the individual in this role can stay calm under pressure or when dealing with a dissatisfied customer.

　　Responsibilities

　　Maintains their work area, which is often a business entrance, performing housekeeping duties to ensure cleanliness and adhere to control and security policies. Helps guests feel comfortable and gives a positive first impression.

　　Anticipates and responds to guests in a friendly and positive manner

　　Communicates clearly and professionally while interacting enthusiastically with guests and co-workers

　　Guests may sometimes be frustrated, confused, or angry, so it’s vital that greeters are able to remain calm, professional, and polite

　　Has knowledge of relevant products, policies and procedures

　　Works as a team player in meeting guest needs and actively contributing to the efforts of all other departments

　　Attends all required Department scheduled shifts, meetings and training sessions

　　Maintains a safe work area

　　Able to enact facility emergency procedures

　　Provides optimal levels of customer service wherever possible

　　Analyzes the customer’s requirements and help them find the best solution by directing them to the appropriate department.

　　Qualifications

　　One year of similar experience preferred.

　　Must meet all requirements to receive required badges and seals (if applicable), including successful completion of a background check and ten-year work history

　　REQNUMBER: 76585

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.