Description

　　Japan Consumer Innovation (JCI) Retail Scaling Team is seeking Program Manager with strong analytical capabilities to join the Vendor Operations team, which supports vendors in achieving operational compliance and excellence in its fulfillment activities to Amazon. This role brings together business skills, social engagement, empirical data analysis and external technology to enable better collaboration with Amazon’s selling partners. The scope of work includes driving existing compliance initiatives, and piloting a new incentives program to test its impact and develop a roadmap for further expansion. It is a unique opportunity to get exposure to Retail leadership, retail business groups and Operations teams working in the supply chain space. The ideal candidate will have a strong track record of analytical work, working with and influencing internal teams, and delivering results on multi-stakeholder projects.

　　Key job responsibilities

　　Understand all aspects of vendor operations involved with fulfilling Amazon’s orders

　　Lead programs that improve vendor operational excellence, which contributes to reduction of Amazon’s cost to serve

　　Build mechanisms to track progress of programs and measure impact

　　Partner with other functional teams both domestically and globally

　　Interact with various stakeholders (e.g. business, tech, data, legal, finance, etc.) at multiple levels to define and launch programs

　　Identify challenges and needs to help evolve job scope and team mandate as needed

　　A day in the life

　　Check in with partnering vendor managers and instock managers to obtain status updates and any roadblocks their vendors are facing for any operational performance metric

　　Dive deep with data analysis to identify root causes of any road blocks or issues, and offer action items to help bring to resolution

　　Sync with product team managing supplier performance dashboard to stay on track for launch in JP

　　Update stakeholders on a biweekly basis on ongoing initiatives and new programs, utilization data from existing and newly created reporting mechanisms

　　About the team

　　Japan Consumer Innovationの詳細はこちら

　　Learn more about Japan Consumer Innovation

　　Japan Consumer Innovationの社員インタビューはこちら (https://www.amazon.co.jp/b?ie=UTF8&node=21174376051)

　　Employee Interview for Japan Consumer Innovation

　　We are open to hiring candidates to work out of one of the following locations:

　　Tokyo, JPN

　　Basic Qualifications

　　3+ years of program or project management experience

　　3+ years of working cross functionally with tech and non-tech teams experience

　　3+ years of defining and implementing process improvement initiatives using data and metrics experience

　　Bachelor's degree

　　Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

　　Experience defining program requirements and using data and metrics to determine improvements

　　Preferred Qualifications

　　3+ years of driving end to end delivery, and communicating results to senior leadership experience

　　3+ years of driving process improvements experience

　　Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

　　Experience building processes, project management, and schedules

　　Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

　　https://www.amazon.jobs/en/landing_pages/passivesmoking

　　就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。

　　https://www.amazon.jobs/jp/landing_pages/passivesmoking

　　The salary information can be provided individually prior to the 1st interview

　　賃金に関する条件は、１次面接の前に個別にご案内することができます