What you’ll do

　　The Engineering Analyst is responsible for distilling consumer product quality expectations that meet or exceed our target market and translating them into product testing requirements to drive enhanced quality products and improved customer experience and satisfaction.

　　Create and maintain product specification documents for each product in their assigned categories

　　Responsible for the creation, monitoring, revising, and communication of the testing criteria; collaborate with Merchandising & Branding teams to ensure testing criteria and test plans align to brand and consumer expectations.

　　Determine the acceptability of product quality through evaluations, consumer usage testing, and competitive benchmarking

　　Determine root causes of issues by disassembling product/components & then recommending corrective actions

　　Recommend concepts for product improvement or product dismissals to the Product Quality Manager, merchants, vendors, and other internal stakeholders

　　Evaluate product Bill of Materials, specifications, and change request documents from vendors

　　Conduct product complaint investigations, responsible for vendor follow ups, and supporting of product incident review meetings

　　Review online customer reviews, taking the necessary follow up actions, coordinating product investigations with stores and vendors

　　Reviewing after sales service reports to feedback into the testing criteria and report learnings to vendors and merchants

　　Collaborate with Product Development and Branding teams on new Owned Brand product launches

　　What you bring

　　University degree or College diploma in a related discipline

　　2+ years experience in quality assurance, product development, material science engineering, automotive engineering, or manufacturing engineering

　　Experience in electronics, electrical, materials, mechanical disciplines an asset

　　Proven technical acumen demonstrated within a manufacturing, quality, or consumer products environmental

　　Ability to travel internationally when required

　　Hybrid

　　We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

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　　About Us

　　Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

　　Our Commitment to Diversity, Inclusion and Belonging

　　We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

　　Accommodations

　　We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

　　We are one of Canada’s most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to excite and serve Canadian customers from coast-to-coast. We are connected to communities, big and small, from coast-to-coast, offering products and services that reflect the diverse nature of every one of them. From sports to outdoors, automobiles to homes, we know and understand life in Canada like no other retailer can.

　　We are always on the lookout for curious, creative people who are able to navigate and excel in a rapidly evolving retail environment. If you’re ready to take on new challenges – be it in digital, IT, marketing, data & analytics, merchandising, or one of the many other roles we have – there is a place for you here, so apply today.