Job Description

　　Oracle is a technology leader that’s changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies around the world. We work with customers to understand their business goals and match their needs to Oracle solutions. We’re looking for a Oracle Cloud Project Manager to develop client relationships, drive customer success, and grow our support revenue.

　　What we are looking for

　　5+ years IT project management experience, in B2B environments.

　　Experience in delivering large scale IT projects and, preferably, experience in delivering Cloud solutions.

　　Experience in delivering projects for external customers or third parties is desirable.

　　Demonstrates in-depth understanding of customers' industries and core business processes, and their technical business needs.

　　Evidence of delivering projects via a proven Project Management Methodology.

　　Experience in escalation management, risk management, issue management and change control.

　　Ability to build significant long-term relationships with key customer contacts and members of the project team.

　　Extensive customer "face-to-face" experience at middle or executive levels. Solid industry experience/knowledge.

　　Strong interpersonal skills, good communicator.

　　We also use

　　PRINCE2 / PMP and standard ITIL Certification is desirable.

　　PMP and ITIL

　　AGILE

　　What we will offer you

　　A competitive salary with exciting benefits

　　Flexible and remote working

　　Learning and development opportunities to advance your career

　　An Employee Assistance Program to support your mental health

　　Employee resource groups that champion our diverse communities

　　Core benefits such as medical, life insurance, and access to retirement planning

　　An inclusive culture that celebrates what makes you unique

　　At Oracle, we don’t just respect differences — we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. When everyone’s voice is heard and valued, we’re inspired to go beyond what’s been done before.

　　https://www.oracle.com/corporate/careers/diversity-inclusion/

　　Responsibilities

　　What you will do

　　Lead the delivery of Customer Success Services across Oracle products, both on premise and in the cloud. You’ll work closely with clients to understand their needs, develop an account strategy, and set out how ACS can help them meet their goals.

　　Grow customer relationships and influence executives

　　Develop a service delivery plan that maps customer needs to ACS results

　　This is a Project Manager role, working on various Managed Cloud Services projects, for Oracle customers.

　　The primary role of the team is to manage complex IT infrastructure projects and programmes for our customers in EMEA, following standard methodology and best practices in project and programme management.

　　This is an opportunity to be part of a complex project management team, delivering Managed Cloud Services projects and working alongside experienced technical and customer management teams.

　　Set value proposals that support our customers’ return on investment

　　Lead project delivery, issue management, and change control

　　Monitor and improve results, revenue, margin

　　Be a customer advocate, communicating the client position while managing expectations

　　Recognize and develop business opportunities for the sales team to pursue

　　Understand your customers’ industry, business, technical needs, and project objectives

　　About Us

　　An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

　　In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

　　Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

　　At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

　　That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

　　Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

　　* Which includes being a United States Affirmative Action Employer