This job was posted by https://www.arjoblink.arkansas.gov : For moreinformation, please see: https://www.arjoblink.arkansas.gov/jobs/4088844Position Description:

　　About Us:

　　Built on a legacy of more than 100 years in banking, we pride ourselveson our commitment to excellence, exceptional customer service, andyear-after-year recognition of our industry leading financialperformance. Uniquely positioned with our own internal Fintech team, wecreate and offer innovative personal and business banking solutions.

　　We are dedicated to building community and strive to help our customerssucceed financially. By helping to facilitate financial stability forour customers, we positively impact their lives and support families andour communities. We are socially responsible. We also aspire to foster aproductive and enriching work environment for our team members. When ourcustomers and team members thrive, we achieve success for our bank.

　　About You:

　　Being the best bank for our customers and team members begins withoutstanding talent that possesses and displays the following attributes:

　　Helpful, friendly, approachable, enthusiastic and professionaldispositionAccurate and efficient productivityTeam player approach, capable of thriving in a continually changingenvironmentCritical thinking skillsYour Role:

　　In this role, you will build professional relationships with customersand promote a positive, helpful and friendly team environment. You willcontribute your unique talents, skills and experiences to help ourcustomers, your team and our bank get better every day, providingexceptional customer service at all times.

　　Our successful team members perform the following responsibilities everyday:

　　Enthusiastically support the bank\'s values and missionEngage customers in meaningful conversations regarding theirfinancial needs and goals, identifying referral opportunities forbanking center team membersCultivate professional relationships with customers, listeningcarefully to their needs and displaying empathy to provide the bestservice possibleProactively help to resolve customer concerns in a timely,professional and positive manner, escalating issues to next level ofauthority, as neededDisplay a high degree of integrity, trustworthiness andprofessionalism at all timesActively promote teamwork, leading by example and taking initiativeto assist othersFacilitate and process account transactions accurately andefficiently to minimize errors and reduce fraudOpen new accounts, as needed, and recommend new products andservices to meet customer needsComplete all essential training and display enthusiasm forcontinuous learning, accepting constructive feedback from moreexperienced team membersMaintain consistently good punctuality and attendance to workFollow Bank policy, procedures and guidelines to protect customersand bank assetsJob Expectations:

　　Ability to operate normal and customary equipment/technology used in abusiness environment, with or without accommodation

　　Note: This description is not an exhaustive list of all jobresponsibilities, skills and standards required. Other jobresponsibilities, skills, and standards may be added. Managementreserves the right to add or change the job requirements at any time.

　　Position Requirements:

　　Qualifications:

　　High school diploma or equivalent required; bachelor degreepreferred1+ year experience interacting with people and displaying excellentservice skills, demonstrated through work, military and/oreducation, requiredKnowledge of and experience with bank products, online banking,mobile banking applications, banking cards, etc. preferredBank OZK is an equal opportunity employer and give consid ration foremployment to qualified applicants without regard to race, color,religion, sex, national origin, age, sexual orientation, genderidentity, disability status, protected veteran status, or any othercharacteristic protected by federal, state, and local law. Member FDIC.