Network Security Engineer II : SOC

　　General information

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　　JobID

　　13976

　　Position Level

　　Individual Contributor

　　Team

　　Information Technology

　　Working Time

　　Full-Time

　　Position Type

　　Regular

　　Travel Requirements

　　5%

　　Workplace Type

　　Hybrid

　　Preferred Location

　　Springfield, MO

　　Additional Locations

　　Alpharetta, GA

　　Description & Requirements

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　　At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

　　This Network Security Engineer position will be joining our Gladiator Security Operations blue team that is a recognized leader in providing network and information security services exclusively to financial institutions. Gladiator provides comprehensive services that include around-the-clock management, correlation, and monitoring of multiple security layers specifically designed and developed for financial institutions to safeguard information assets, IT infrastructures, and business continuity by identifying and addressing internal and external security breaches.

　　As a Network Security Engineer, you will be tasked with providing remote support for customers and will be involved with working client change requests or troubleshooting firewall and networking issues. The environment you will be working in requires working on Fortinet, SonicWall, and Cisco next-generation firewalls as well as a wide variety of cutting-edge security tools and applications that support the Information Security programs at over 1,000 banks and credit unions across the United States. On a daily basis, the engineer will assist in configuring, implementing, and managing a variety of security controls to better protect the confidentiality, integrity, and availability of customer information technology assets while interacting and collaborating with a team of over 20 network security engineers. Security technologies used for this position include but not limited to Event Manager (SIEM), Firewalls, network based IPS, and other security related applications/appliances. This position will incorporate direct contact with external clients through phone and email. Jack Henry provides strong opportunity for career progression not only within Gladiator but across the organization as well.

　　The target salary range for this position is $62,9424 - $89,862, based on location and experience.

　　This position will be filled to work out of any of the following Jack Henry office locations: Alpharetta, GA or Springfield, MO as a hybrid schedule

　　What you’ll be responsible for:

　　Client Firewall configuration change requests and updating configuration of various other network security components.

　　Perform systems monitoring, log reviews and analysis to identify when system has moved out of compliance. Use tools to determine appropriate actions to take.

　　Respond to alerts and security related issues.

　　Perform incident analysis; identify unauthorized access to systems.

　　Provide moderately complex troubleshooting and customer support regarding security related issues.

　　Respond to vulnerability findings and assist with remediation when applicable.

　　Provide support for security-related projects as assigned.

　　May perform other job duties as assigned.

　　What you’ll need to have:

　　A minimum of 18 months of experience troubleshooting technical issues in such roles as: helpdesk, desktop, and/or network support.

　　Experience in providing internal or external customer service support.

　　Ability to stay organized and adaptable to different situations and issues that may arise.

　　Travel up to 5% to attend a Jack Henry meeting in another office location, training, and/or conferences.

　　What would be nice for you to have:

　　Blue team experience.

　　Ability to safeguard systems and databases from unauthorized access.

　　Ability to work with confidential materials and employee information while maintaining

　　confidentiality at all times.

　　Security related certification such as Security +, CySA+, SSCP, CISSP, various SANS, CEH, CCSP, or similar required (or obtained within six months of hire), or a Bachelors degree in Computer Science or IT related field.

　　Wireshark experience.

　　If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.

　　Why Jack Henry?

　　At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun."We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being.We demonstrate our commitment by offering outstanding benefit programs (https://jackhenry.avature.net/careers/LifeAtJHA) to ensure the physical, mental & financial wellbeing of our people is always met.

　　Culture of Commitment

　　Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visitour Corporate Responsibility site (https://discover.jackhenry.com/corporate-responsibility) to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

　　Equal Employment Opportunity

　　At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

　　No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.