Location: Tulum Intl Apt (TQO-TRML)

　　Additional Locations: None

　　Requisition ID: 71111

　　Intro

　　Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

　　Why you'll love this job

　　Please make sure you have the legal right to work and live in this country, prior to applying to this position. The possession of an U.S. passport does not qualify for such work permit.

　　Responsible to management for coordination of the overall operations within an assigned functional area.

　　What you'll do

　　Conducts agent observations and associated activities

　　Administers local training programs, responsible for scheduling and manpower utilization

　　Prepares customer correspondence, investigates discrepancies and compiles statistical data for reports

　　Assists management in the completion of admin duties to include the maintenance of required departmental records

　　Acts as a company representative when assigned

　　All you'll need for success

　　Minimum Qualifications- Education & Prior Job Experience

　　Passenger service experience required

　　High school diploma

　　Profile requirements as outlined in the passenger service manual section 10-7 reservations and ticket office edition

　　Above average administrative and analytical techniques

　　Demonstrates above average qualities of leadership, initiative and judgment

　　Must be able to read, write, fluently speak and understand English and the native language

　　What you'll get

　　Feel free to take advantage of all that American Airlines has to offer:

　　Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

　　Health Benefits: On day one, you’ll have access to your health benefits to help you stay well.

　　Feel free to be yourself at American

　　From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

　　Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

　　Additional Locations: None

　　Requisition ID: 71111

　　Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.