Description

　　The Amazon Web Services Professional Services team is looking for Enterprise Service Manager (ESM) that can manage the working relationship with Indian FSI customers to develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.

　　AWS ProServe engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and obsessing about success for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries.

　　Key job responsibilities

　　We are looking for someone who is passionate about:

　　Long term development of large, complex, and distributed enterprise organizations (Deep Accounts) in the Financial Services Segment

　　Engage with customers to understand their business drivers and application portfolio

　　Development of long term Cloud Strategy for customers

　　Identify & develop specific opportunities and supporting business cases

　　Deal shaping, including estimations and deal pricing

　　Contract negotiations & closing

　　Take responsibility for both Order Booking and Revenue metrics for India ProServe

　　Identifying and managing a portfolio of 3-5 strategic accounts, including sales pipeline management and engagement ownership

　　Planning and implementation of a portfolio of projects, including budget & deliverable responsibilities

　　Mitigation of delivery risks & issues

　　Overseeing delivery of projects in account, ensuring high quality delivery

　　Act as single person of contact for Customer executives (including CxOs), developing trustful relations

　　Educate customers on AWS services and translate those into a clear business value proposition

　　Envision and inspire customers

　　Orchestration of product, technology and services partners

　　Coaching Customer and Partner teams to be self-sufficient.

　　We are open to hiring candidates to work out of one of the following locations:

　　Mumbai, IND

　　Basic Qualifications

　　A Bachelor's degree; Masters/MBA degree preferred.

　　10+ years of IT consulting/management experience, with demonstrated IT & Business Transformation experience in customer-facing roles.

　　Experience working with large multi-national organizations as the Consulting Services lead for FSI clients, delivering Business Transformation projects, and owning a bookings/revenue target

　　Experience in account engagement and management, including identifying, developing, and executing complex transactions

　　Ability to establish relationships with C-Suite members and translate the power of cloud computing into a core business enabler. And, able to articulate business outcomes for C-Suite discussion.

　　Demonstrated ability to work creatively and analytically in meeting customer needs.

　　A proven track record of managing and delivering large-scale enterprise IT projects to meet new Business objectives.

　　Excellent written and verbal communication skills, including group leadership and executive presentations.

　　Preferred Qualifications

　　Experience with contract and statement of work development.

　　Familiarity with Enterprise IT solutions across Applications, Data Platforms, Cloud Operations.

　　Broad enterprise systems technology experience including IaaS / virtualization technologies, SAP, Oracle, and custom applications.

　　Designing, building, and operating global IT processes and infrastructures.

　　Familiarity with general industry compliance and security standards

　　Established network of senior leadership in the FSI Segment in India