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Critical Facility Technician , DCEO
Critical Facility Technician , DCEO-March 2024
Jessup
Mar 28, 2026
ABOUT AMAZON
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10,000+ employees
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About Critical Facility Technician , DCEO

  Description

  The Data Center Engineering Operations Technician (EOT) are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.

  Responsibilities:

  · Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center

  · Troubleshoot of facility and rack-level events within internal SLAs

  · Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements

  · Provide support to Data Center Operations technicians

  · Perform root cause analysis of equipment failures

  · Ensure all safety procedures are adhered to while performing work

  · Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)

  · Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)

  · Utilize internal CMMS to manage building workflows and spare part inventory

  · Supervise contractors who perform servicing or preventive maintenance

  · Respond to off hour emergency calls per on call rotation for any one of the region’s sites

  · Fully comply with all physical security procedures and policies

  · Drive innovation while reducing operational costs in the facilities

  · Manipulate small wires and objects

  · Perform the following tasks, with or without reasonable accommodation:

  o Walk job sites in uneven terrain

  o Work in extreme climates

  o Work at heights and from ladders

  o Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more

  o Bend or twist the body into unusual positions while working

  o Push or pull heavy objects into position

  o Work in noisy environments

  This position requires that the candidate selected be a U.S. citizen must currently posses and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.

  Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

  We are open to hiring candidates to work out of one of the following locations:

  Jessup, MD, USA

  Basic Qualifications

  3+ years of maintenance experience on mechanical or electrical equipment

  Experience operating electrical or mechanical systems in a mission critical environment (i.e. Data Center, telecom, etc.)

  Experience with building management systems (BMS/EPMS)

  Current, Active US Government Security Clearance of TS/SCI with Polygraph

  Preferred Qualifications

  Preferred Qualifications

  · Associate’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline

  · 4+ years of Data Center Engineering Experience

  · Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling

  · Strong verbal and written communication skills

  · Proficiency with Microsoft Office products (excel, word) and web-based operational tools

  · Familiar with BMS and EPMS control systems and data collection/trending

  · Proficient with maintenance management software

  · Solid leadership and organizational skills

  · Strong attention to detail

  · Proven self-starter

  · Ability to be self-sufficient and complete tasks with little direction

  · Ability to prioritize in a complex, fast-paced environment

  · Operating engineering license(s) such as DC II, DC III, or equivalent

  · Electrical or mechanical Journeyman License

  · CFC license (Universal or minimum Type II)

  · NFPA 70E Cert

  Military Ratings/MOSs

  Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS, UT

  Army:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F

  Marines:612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337

  Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031

  About AWS

  Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud

  platform. We pioneered cloud computing and never stopped innovating — that’s why customers

  from the most successful startups to Global 500 companies trust our robust suite of products and

  services to power their businesses.

  Inclusive Team Culture

  Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups

  foster a culture of inclusion that empower us to be proud of our differences. Ongoing

  events and learning experiences, including our Conversations on Race and Ethnicity

  (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop

  celebrating our uniqueness.

  Work/Life Balance

  This team supports 24/7 systems in a classified environment, and periodic on-call duties

  with ability to drive into workplace for critical events/needs will be required.

  Mentorship & Career Growth

  We have a career path for you no matter what stage you’re in when you start here. As we

  strive to become Earth’s Best Employer, we know we must continuously raise our

  performance bar. That’s why you’ll find endless knowledge-sharing, mentorship and

  other career-advancing resources here to help you develop into a better-rounded

  professional.

  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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