Job Number 24007773

　　Job Category Rooms & Guest Services Operations

　　Location Aloft Boston Seaport District, 401-403 D Street, Boston, Massachusetts, United States

　　Schedule Full-Time

　　Located Remotely? N

　　Relocation? N

　　Position Type Non-Management

　　Welcome to our family

　　As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.

　　The impact you’ll make

　　No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.

　　What you’ll do

　　Organize, confirm and process guest check-ins/ check-outs and adapt for any changes

　　Secure payment, verifying and adjusting billing as needed

　　Provide guests with room and hotel information, directions, amenities and local interests

　　Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff

　　Complete cashier and closing reports, counting the bank at the end of each shift securely

　　Accept and record wake-up calls, delivering to the right department

　　Communicate any emergency, lost item or theft to proper security staff and/or authorities

　　Keep contingency lists in case of emergency and communicate any necessary messages

　　Perks you deserve

　　We’ll support you in and out of the workplace by offering:

　　Team-spirited coworkers

　　Encouraging leadership

　　Support to live a life of wellbeing and happiness

　　Opportunities to serve and give back to the community

　　Discounts on hotel rooms, gift shop items, food and beverage

　　Recognition programs

　　What we’re looking for

　　A warm, people-oriented demeanor

　　A team-first attitude

　　A gift for paying attention to the smallest details

　　This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

　　You’re welcomed here

　　Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

　　Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

　　At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.