Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

　　When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

　　Join Visa: A Network Working for Everyone.

　　Job Description The Visa Consulting and Analytics team is looking for a high performance individual to join its Managed Services practice and play a key role in developing and delivering high impact projects in Brazil and leading a team of high performance individuals. The potential candidate will proactively engage with Visa Clients, by delivering, implementing and executing projects and solutions on behalf of issuers, acquirers and merchants. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner.

　　The Managed Services Director will support the design, implementation and execution of VCA’s recommendations for client’s on their behalf. This individual will shape delivery frameworks and methodologies and lead end-to-end implementation of customer lifecycle programs and campaigns, card portfolio solutions, product development/redesign projects, process improvements, and any enablement required to drive payment volume, revenue growth and efficiencies on behalf of our partners across the LAC region.

　　This role will combine commercial intelligence with Visa’s data assets, proprietary analytical solutions, cutting edge digital platforms, program capabilities, CRM best practices and partnerships to enable engaging interactions, optimized results and product enhancements.

　　The potential candidate will proactively develop and carry on innovative and value added use cases ensuring a smooth execution across all program stages including design, planning, segmentation, targeting, offering, distribution, reward fulfillment and performance management.

　　Specific duties and responsibilities for this position include but are not limited to:

　　Lead a high performance team: Leverage actual team capabilities, develop new ones and support on projects design, sales and implementations. 

　　New use cases development: Leverage Visa’s innovation, product and data capabilities to further grow our clients’ business by working together with the sales and product teams as well as the Visa Innovation and Data Science team

　　Product implementation and Technology projects: Support VMS team in developing new use cases related to product implementation support and technology projects, such as development of new products, implementation of Visa’s products and services into issuers, acquirers and merchants.

　　Standardize and scale: Help scale the function by shaping frameworks, methodologies, processes and required operational enablers to drive business growth and efficiencies on behalf of our partners.

　　Performance Management & Reporting: Track and measure projects KPI’s. Analyze results, provide insights and foster a virtuous cycle of continuous improvement.

　　Collaboration: Serve as liaison with functional teams ensuring consistency and collaborative working environment throughout Visa’s local, regional and global groups.

　　Data Analytics and Descriptive Analysis: structure information in the most optimal way to accomplish and streamline ETL processes, as well as perform analysis to summarize business, portfolio, client and account level trends. Identify and inform opportunities.

　　This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

　　Qualifications Bachelor's degree in quantitative fields such as business administration, economics, finance, computer science, engineering. Master’s Degree in related fields is a plus.10+ years of relevant experience in financial services industry, payments, consulting or similar.5+ years of experience leading technical and business teamsDemonstrated Knowledge in financial/banking product development and product managementProblem solving ability with strategic focus on influencing ROI. Understanding of card and payment P&L and critical factors driving profitability.Strong analytical and quantitative skills, ability to measure the financial impact to a clientTechnological driven mindset, digitally savvy and up-to-date with latest market and industry analytical and digital trends.Experience managing and executing commercial programs in platforms like Salesforce, SAS, Adobe, Teradata or similar. A plus if candidate has programing skills in languages like SQL, SAS, R, Python, Java and in big data environmentsDemonstrated ability to sell solutionsSolid knowledge of campaign execution and CRM results evaluation methodologiesPassionate, self-motivated, results oriented individual with the ability to handle numerous projects concurrently.Entrepreneurial mindset energized by the possibility of building a new businessKnowledge of the competitive environment across segmentsCollaborative approach with internal and external partnersExcellent communication, story-telling and presentation skillsTeam playerTeam leadership skillsFluent Portuguese and English, Spanish is a plus Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.