For hospitality, by hospitality.

　　Welcome to Tripleseat, where we are driven by our passion for hospitality and our commitment to providing innovative technology solutions to the hospitality industry. Our cloud-based catering and event management platform is trusted by over 15,000 restaurants, hotels, and event venues, making us the market leader in the industry.

　　Our mission is to help venues book, plan, and streamline their events with ease while also boosting their sales and revenue. We are seeking high-performing and motivated professionals who share our excitement for technology in the hospitality industry and are eager to join our team and contribute to our success.

　　If you are enthusiastic about hospitality and want to be a part of a game-changing technology solution, then it's time for you to join the team at Tripleseat! Join us in our mission to revolutionize the hospitality industry with innovative and cutting-edge solutions.

　　Reporting to the Vice President, Sales - US, the Director, Sales, will be responsible for overseeing and managing a team of Regional Sales Managers, driving customer acquisition, retention, and business growth. Your role will be critical in ensuring high performance from the sales team through effective leadership, training, and coaching. You will work closely with other departments and analyze market trends to identify opportunities for business expansion, and contribute to the overall success of Tripleseat as a leading SaaS company in the hospitality industry. The role of Director, Sales is not only pivotal in overseeing the sales team but also integral to fostering diversity, equity, inclusion, and belonging, while maintaining an unwavering focus on both customer and employee satisfaction.

　　If you are a results-oriented sales professional with a strong sales track record, excellent leadership skills, and a strategic mindset, we invite you to join our team and help scale our sales organization to new heights.

　　The position is a home office based role in one of the major markets in the East Territory:

　　Atlanta

　　Boston

　　New York

　　Philadelphia

　　Washington DC

　　This role requires up to 50% travel.

　　What you will do:

　　Team Leadership: The Director, Sales is entrusted with the leadership and guidance of a team of Regional Sales Managers. In addition to steering the team towards meeting and exceeding sales targets, this role is committed to infusing diversity and inclusion into the team's fabric. By providing motivation, coaching, and development, the Director cultivates a culture of belonging where every team member feels valued and empowered.

　　Operational Excellence: At the core of this role is the commitment to operational excellence within the sales team. This commitment goes beyond meticulously managing team metrics and sales methodology; it reassures our prospects that our team is adept at understanding their unique challenges.

　　Hiring and Onboarding: Actively participating in the recruitment, onboarding, and training processes for new Regional Sales Managers, the Director ensures that diversity and inclusion are central to the team's composition. By fostering a supportive and growth-oriented onboarding experience, the Director contributes to the creation of a workforce that is representative of varied backgrounds and perspectives.

　　Collaboration: Collaboration is a cornerstone of success at Tripleseat, and the Director collaborates closely with internal teams, including account management, sales, and customer success. The Director actively seeks out varied perspectives, ensuring a holistic approach to problem-solving and strategy formulation.

　　Accountability: The Director, Sales, ensures team accountability and KPI (Key Performance Indicator) excellence, fostering a culture of continuous improvement for collective success in our dynamic sales environment.

　　Project Management: The Director, Sales will need to demonstrate a proven desire to own projects, exceed expectations and find solutions in a rapidly changing, entrepreneurial, and tech-driven culture. Works closely with the Vice President, Sales, to drive customer acquisition, customer retention, and growth throughout the designated territory.

　　What we are looking for:

　　Sales Leadership Expertise: The ideal candidate for this role possesses a proven track record of success in developing and managing high-performing sales teams. Leadership skills extend beyond achieving sales targets to creating an inclusive environment where diverse talents are recognized and celebrated.

　　SaaS Sales Experience: With 2-5 years of experience in high velocity SaaS sales, preferably within the hospitality industry, the candidate brings a nuanced understanding of the diverse needs of our customers and the market at large.

　　Results-Driven Mindset:.The candidate should have a results-driven mindset and be skilled in utilizing metrics and insights to make informed decisions for the sales team

　　Problem-Solving Skills: In the fast-paced, high growth environment at Tripleseat, the candidate's solid problem-solving capabilities, adaptability, and flexibility are instrumental in maintaining an inclusive and diverse workplace that thrives on innovation.

　　Technical Proficiency: Strong technical skills, particularly with Salesforce and other sales-related tools used in SaaS sales environments, are essential.

　　Collaboration Skills: The candidate's ability to collaborate effectively with other Tripleseat teams is crucial for maximizing revenue capture.

　　Communication Skills: Excellent verbal and written communication skills are pivotal for effectively conveying ideas and building relationships. The candidate ensures that communication is not only clear and concise but also inclusive, resonating with customers, team members, and other stakeholders.

　　Passion for the Hospitality Industry: A genuine understanding and passion for the hospitality industry, including its trends, challenges, and opportunities, highlight the candidate's commitment to promoting diversity and inclusion within a sector known for its richness and diversity.

　　Customer Empathy and Humor: The candidate's strong customer empathy and a solid sense of humor contribute not only to building relationships but also to creating an enjoyable work environment. This individual recognizes the importance of connecting authentically with both customers and team members.

　　****Tripleseat truly values its employees and places a high emphasis on their well-being and happiness. The company understands that its people are the driving force behind its success and strives to create a positive and supportive work environment. We love what we do and who we get to do it with! Here are some of the awesome benefits that Tripleseat offers to its employees:

　　Competitive Medical, Dental, and Vision Insurance: Tripleseat provides its employees with comprehensive medical, dental, and vision insurance coverage, ensuring that their health and well-being are taken care of.

　　Company Paid Life Insurance, Short- and Long-Term Disability Plans: Tripleseat takes care of its employees by providing them with life insurance coverage, as well as short and long-term disability plans to protect them in case of unforeseen circumstances.

　　401(k) with Company Match: Tripleseat offers a 401(k) retirement plan to its employees, and also provides a company match, helping employees save for their future and plan for retirement.

　　Parental Leave: Tripleseat understands the importance of work-life balance and offers parental leave to employees who become parents through birth, adoption, or foster care, allowing them to bond with their new family members without worrying about their job security.

　　Flexible Paid Time Off: Tripleseat believes in the importance of work-life harmony and offers a flexible paid time off plan to its employees, giving them the flexibility to take time off when needed and maintain a healthy work-life balance.

　　Pet Insurance: Tripleseat recognizes the importance of pets in employees' lives and offers pet insurance to help them take care of their furry friends and ensure their well-being.

　　Here at Tripleseat, we make sure that everyone has a seat at the table. That’s why we’re proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. We are committed to fostering a company-wide culture centered around inclusion.