Director, Programs, Transitional Housing

　　Andrews, 197 Bowery, New York, New York, United States of America

　　Req #2289

　　Tuesday, January 23, 2024

　　ABOUT US: - We believe that everyone deserves a home!

　　Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

　　But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

　　Located on the Bowery in Manhattan, The Andrews is a Safe Haven comprised of 146 units for individuals not yet ready to transition into permanent housing, as well as those who may have struggled in other housing programs . The Andrews offers an alternative to life on the street: private, safe, clean, and affordable short-term accommodations. On-site case management and clinical services are available to meet the needs of its residents and to help those ready to move into secure , permanent housing.

　　Reporting to the Senior Director, the Director, Programs, Transitional Housing is responsible for the 24/7 operations for Andrews Safe-Haven including overseeing clinical and case management services. The Director manages clinical and case management staff and oversees subcontractors providing security, medical, psychiatric, and food services. The Director ensures the Andrews Safe-Haven is a safe, attractive housing alternative for street homeless individuals, and expedites client placement into appropriate permanent housing and supportive services.

　　The Director is responsible for meeting performance targets, including placement goals and developing strategies to achieve those targets. The Director supports Harm Reduction and Housing First strategies and other best-practice clinical interventions. The Director provides leadership to the program by informing decision making, implementing policies and procedures, and facilitating effective communication.

　　The Director works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives. The position requires oversight of 24/7 operations and flexibility in work schedule as needed.

　　This is an onsite position.

　　ESSENTIAL DUTIES AND RESPONSIBILITIES:

　　Oversee daily Safe Haven operations and collaborate with the Director of Facility Maintenance and Director of Operations to ensure all aspects of the facility and service delivery run effectively

　　Ensure compliance with NYC and NY State regulations including adherence to DHS contract requirements. Collaborate with DHS Street Solutions team to troubleshoot and resolve any compliance challenges

　　Supervise Assistant Program Director and ensures effective management of Clinical Coordinators, Harm Reduction Specialists, Housing Specialists, Housing and Reporting Specialists, Case Managers, and Office Manager

　　Oversee and promote effective strategies for case management and placement of clients into permanent housing following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice

　　Oversee and direct incident management, crisis interventions, risk assessments, and ensure all documentation is submitted to appropriate oversight entities in a timely manner

　　Respond and engage with external partners including SHS, community boards, elected officials, and other community members

　　Responsible for program outcome measures and performance targets and utilize management tools and data to create systems of accountability to ensure performance measures are achieved

　　Collaborate with government agencies, community members, and other stakeholders to establish a shared understanding of street homelessness and develop solution-oriented strategies and responses

　　Ensure positive communication and collaboration with partners in transitional and supportive housing, hospitals, and other service providers

　　Responsible for managing the program’s budget

　　Support professional growth and learning for program staff through regular, structured supervision, team meetings, in-service trainings, modeling, enhancing organizational awareness and ensuring thorough communication with internal and external partners

　　Perform other duties as assigned

　　MINIMUM QUALIFICATIONS:

　　Master’s degree required. NYS Licensed Masters Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) is strongly preferred

　　Minimum 5 years of supervisory experience

　　Experience working in 24/7 programs and working with homeless or formerly homeless populations strongly preferred

　　Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients

　　Experience with crisis intervention, including, risk assessments and incident management

　　Ability to work successfully with a wide range of internal and external stakeholders

　　Demonstrated success in working in a fast-paced environment with multiple priorities

　　Ability to delegate and motivate staff to achieve deliverables

　　Ability to communicate (verbally and written) with diverse populations and stakeholders

　　Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; Familiarity with Access-based databases and the ability to learn new programs are required

　　Bilingual preferred

　　Compensation: $87,00 0.00 - $95,000.0 0 / Per Annum

　　As part of our continued efforts to maintain a safe workplace for employees and clients, and in compliance with the City of New York COVID-19 Safety Requirement Mandate, Breaking Ground strongly recommends all employees, interns, volunteers, and subcontractors to receive an FDA authorized and/or approved COVID-19 vaccination and provide a one-time verification of immunization as a condition of employment.

　　EOE/M/F/Vet/Disabled

　　Other details

　　Pay Type Salary

　　Min Hiring Rate $87,000.00

　　Max Hiring Rate $95,000.00

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　　Andrews, 197 Bowery, New York, New York, United States of America