Description:

　　Director of Rooms

　　Salary: Competitive

　　At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.

　　Some of the benefits you will enjoy as the Director Of Rooms at Andaz London Liverpool Street, a concept by Hyatt Hotels

　　Leadership package including bonus and private healthcare

　　12 complimentary nights a year across Hyatt Hotels worldwide

　　33 days holiday per year including Bank Holidays

　　Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!

　　Business attire laundered complimentary

　　Headspace membership and access to our Employee Assistance Programme50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels

　　Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

　　As the Director of Rooms you will ensure the smooth and efficient running of all operational aspects of the Rooms Division and ensure that the various departments are run according to the standards set for the brand in general and the hotel specifically.

　　What you will do as Director of Rooms

　　· Overseeing the Rooms experience including Front Office and Housekeeping, working with each Head of Department to ensure a seamless guest experience

　　· Ensuring brand standards have been implemented and colleagues deliver the brand promise, consistently providing exceptional levels of service to our guests

　　· Developing managers through the appropriate training, coaching, and mentoring

　　· Maximising the revenue of each division and efficiently managing costs in collaboration with the Head of Departments

　　· Coordinating the preparation of the Annual Business Plan for Rooms

　　· Strategically analysing business performance to facilitate accurate and meaningful forecasting

　　· Regularly evaluating local, national and international market trends, vendors and other hotel operations to make sure that the hotel’s own operations remain competitive and cutting edge

　　· Ensuring that Rooms activities are aligned with the respective strategy

　　· Working closely with Leaders/Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests

　　· To represent the Rooms function on the hotel's Executive Committee

　　About you

　　You will have a relevant background in a similar role in the five-star market. Excellent communication and leadership skills are essential.

　　About Andaz London Liverpool Street

　　Joining Andaz London Liverpool Street is choosing a 5-star lifestyle hotel located in the heart of vibrant East London. With five different Food & Beverage concepts ranging from Brasserie, Café Bar, Wine Lounge, Gastropub to Japanese cuisine, guests have a wide range of dining options to suit their every need.

　　At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

　　Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

　　Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

　　Next steps : Apply today for this Director of Rooms role and start your journey with Andaz London Liverpool Street!

　　Primary Location: GB-ENG-London

　　Organization: Andaz Liverpool Street

　　Job Level: Full-time

　　Job: Front Office

　　Req ID: LON005604

　　Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.