Description

　　Operations is the beating heart of Amazon. This key part of our business makes sure we dispatch and deliver orders efficiently so that our customers get their items on time. It’s driven by Delivery Station Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

　　Key job responsibilities

　　Manage and develop a team of Area Managers

　　Own your site, deal with issues and positively impact site performance

　　Analyse site performance against relevant business objectives, and put in place actions to improve our operational excellence

　　Work closely with other support teams, including PxT (HR), Finance, Delivery Service Partners (DSP), IT, Amazon Customer Excellence System (ACES) and Engineering units

　　Design and deliver initiatives across the sites to improve operational performance

　　A day in the life

　　You have ultimate ownership for an entire Delivery Station, leading teams, tracking site performance and always looking for ways to improve the customer experience. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

　　A typical day will involve collaboration with different stakeholders, deep diving performance and risk metrics for sites as well as preparing for different levels of demand. You will mentor and coach your team to achieve top level results.

　　We are open to hiring candidates to work out of one of the following locations:

　　Nittenau, NI, DEU

　　Basic Qualifications

　　A degree

　　Relevant experience in successful people and stakeholder management

　　Advanced proficiency in verbal and written English and intermediate proficiency in the local language

　　Relevant experience in using data or anecdotal evidence to influence business decisions

　　Relevant experience in key areas of production and supply chains

　　Preferred Qualifications

　　Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

　　Experience in Lean, Six Sigma and Kaizen techniques

　　Experience in a similar logistical working environment

　　Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

　　Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

　　m/w/d