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Customer Business Manager T55 Defense & Commercial Accounts
Customer Business Manager T55 Defense & Commercial Accounts-April 2024
Phoenix
Apr 2, 2026
About Customer Business Manager T55 Defense & Commercial Accounts

  Join a team recognized for leadership, innovation, and diversity.

  We don’t just sell things. We offer solutions to tomorrow’s challenges.

  Our sales approach begins by identifying customer demands before they become challenges. We’re committed to delivering customer success through our comprehensive expertise in hardware, software and technology.

  The Customer Business Manager – T55 for Defense and Commercial supports the Army Customer Business Team with all aspects and day-to-day execution for US Army Program Executive Offices (Aviation), PM ATE T55, Signal Power Group T55, and commercial CH47 operators within the Honeywell Army portfolio. This role has responsibility for achieving aggressive annual sales, profit, and growth goals by selling Honeywell products, services, and capabilities. You will be responsible for managing a distinct set of strategic customers, long term exclusivity agreements, setting short- and long-term growth strategies and identifying and qualifying new potential customers for the vast portfolio of Honeywell Aerospace product. Working with a large number of stakeholders, you will develop product roadmaps and service enhancements to improve customer satisfaction, margin, and sales performance.

  You will own and direct the operational aspects of Army Customer Business Team’s goals of Annual Operating Plan (AOP), orders, Accounts Receivable (AR) and gross margin along with coordinating all functions of the Honeywell value chain. You will hold the primary relationships with the customer base. You will analyze schedules, status reports, coordinate efforts to meet productivity, quality, and customers’ satisfaction goals and objectives while setting the strategies across the business for multiple products.

  Key Responsabilities:

  Communicates with multiple Prime, Government, & Commercial customers and their leadership on a regular basis to define and influence business requirements

  Understands the competitive environment, identifies and recommends potential channel partners to facilitate growth

  Drive revenue through working tactically and strategically within Honeywell with our Integrated Supply Chain, Product Lines, Business Development and L&C.

  Implements & sustains technical support self-service solutions, and order management digital solutions for improved efficiency

  Drives customer digital adoption and conducts channel partner user forums for incorporation into Honeywell digital roadmap (MyAerospace, Direct Access)Delivers business financial results; Revenue, profitability and cash

  ·

  Supports Strategic Plan (STRAP) and Annual Operating Plan (AOP) development and attainment.

  Ensures adherence to the team Management Operating System and IPDS Compliance with all programs

  Identifies and implements productivity and process improvements to continuously improve business performance and profitability

  #LI-Hybrid

  U.S. PERSON REQUIREMENTS

  Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.

  #LI-Hybrid

  YOU MUST HAVE

  Bachelors’ Degree

  Minimum 10 years of experience in sales, business development or business management

  US Government Acquisition Experience / defense sales

  U.S. PERSON REQUIREMENTS

  Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.

  WE VALUE

  Masters’ Degree preferred

  Defense sales, business development or account management experience

  US Government Acquisition Experience

  Knowledge of the FAR/DFAR

  US Army Acquisition Experience

  A capacity to make decisions in the face of ambiguity

  An ability to lead diverse groups

  An in-depth knowledge of business

  An ability to lead through complexity and change

  An ability to pivot or adjust the organizational direction based on new conditions

  An ability to think strategically

  An ability to negotiate with customers, management & Sr. leader in the defense and commercial markets

  Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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