Description Robert Half is looking for an experienced Collections Specialist with a strong sense of ownership and attention to detail. This role is with a company in the Manufacturing field. This long-term contract / temporary to hire Collections Specialist position is available in the Charlotte, North Carolina area. If you are looking to apply your talents in a dynamic environment with a group of other talented individuals, apply today!

　　Your responsibilities in this role

　　Comply with all rules and regulations established by the Federal Fair Credit Reporting Act

　　Register all customer payments to the correct reports

　　Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment

　　Attend to inbound and outbound collections calls and correspondence

　　Process bankruptcy filings in the correct manner when received

　　Guarantee the processing of payments

　　Update customer files to ensure data integrity

　　Direct all billing and reporting activities in accordance to deadlines

　　Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries Requirements - Commercial collections experience

　　Adeptness in Microsoft Excel

　　Collections experience required

　　Oracle experience

　　Demonstrated knowledge of Excel Formulas

　　Commercial collections experience

　　Solid understanding of B2B collections

　　Experience using accounting software

　　2-3 years of prior high volume collections experience

　　Be able to effectively analyze and make decisions on customer accounts

　　Ability to communicate verbally and in writing effectively throughout all levels of the company

　　AA or BS/BA in Accounting preferred

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .