Job Description Summary

　　This position reports to the Regional Business Manager and supports the Specimen Management business unit. This role observes current clinical practice and recommends Best Practice process optimization in all aspects of clinical laboratory and nursing processes. This service provides clinical effectiveness and enhanced hospital operations. This is a field-based position with most of the time being spent face to face interacting with BD customers. Excellent time management skills necessary, with travel up to 75%.

　　Physical demands: Sitting, bending. Work schedule may vary with multiple shifts included. Standing and walking for long periods of time may also be required

　　Job Description

　　We are the makers of possible

　　BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

　　We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

　　BD Life Sciences - Integrated Diagnostic Systems is an industry pioneer and leader in evacuated blood collection systems and preanalytical improvement processes. Under the BD Vacutainer Brand, this unit provides specimen management and patient safety systems to hospitals and reference labs for patient identification and point-of-care data capture.

　　PRIMARY DUTIES, RESPONSIBILITIES & AUTHORITIES :

　　Fosters a continually evolving partnership between Specimen Management and our valued customers in a Clinical Process advisory capacity

　　Maintain knowledge and expertise as product specialist for Specimen Management as product and guidelines evolve

　　Clinical resource specialist engaging with key opinion leaders within the account identifying critical areas for improvement

　　Drives clear project goals and expectations to achieve process efficiency and department effectiveness goals

　　Proactively ensures optimal workflow and product utilization

　　Facilitates project process using best practices and financial analysis to help achieve customer identified outcomes

　　Interview stakeholders, process owners in support of process improvement recommendations

　　Leads and partners in change management activities associated with process improvement recommendations

　　Engages stakeholders to obtain support and buy into process recommendations

　　Deliver presentations and report to various audiences: Nursing, Laboratory, Infection Prevention, Occupational Health, Pharmacy, Supply Chain, Senior Hospital Management

　　Continues on-going collaborations to ensure continuous improvement stemming from projects

　　KNOWLEDGE AND SKILLS :

　　Customer Centricity:

　　Strong knowledge of health care trends; Customer focused problem solving; Strong customer rapport with Key Opinion Leaders; Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization; Responsible for gaining and maintaining commitment for sustainable engagement, satisfaction, and outcomesTechnical Expert:

　　LEAN Certification preferential; Regarded as a Clinical Expert with Standard of Care Expertise; Proven analytical skills which include problem solving, qualitative reasoning and hypothetical driven consulting approachesStrategic:

　　Ability to Navigate the C-Suite with aid of Strategic Customer Group; Identify unmet Standards of Care; Total consideration to all business opportunities; Distinguish transactional vs. value-based mindsets; Present shared priorities; Strong problem solver with limited direction providedExecution:

　　Decipher analytics providing valuable outcomes; Gain commitment for sustainable projects being accountable/responsible for total customer engagement; Responsible for on-going customer satisfaction; Understand ethical behavior and business practices, ensuring that own behavior is consistent with these standards and aligns with the values of the organizationCommunicator:

　　C-Suite negotiation with customer commitment to behavioral change; Ability to set clear expectations being the facilitation expert; Collaborate amongst multiple teams with a high standard of Emotional Intelligence; Ability to read, comprehend, and compose detailed instructions, business correspondence and memos; Ability to effectively present information in a one-on-one or group situation using effective communication tools and techniques; Advanced knowledge of MS Office applications, including but not limited to Word, Power Point, Excel, Outlook, and TeamsEDUCATION AND EXPERIENCE :

　　Education in Life Sciences preferred with BS or BA required. MT ASCP, BSN or MSN, LEAN Certification or obtain within 6 months of hire; Strong financial and analytical skill and applications to selling tools; Effective communication, and presentation skills; Basic knowledge of Hospital and Laboratory IT (LIS data)

　　Minimum of 4-6 years’ experience and demonstrated consistent success in process improvement, best practices, and change management within the Medical Device/IVD industries; Sales and/or marketing experience in Medical Device/IVD industries

　　Duties require ability to integrate projects within BDX Sales Organizations and Marketing Departments

　　For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

　　Why Join Us?

　　A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

　　To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

　　To learn more about BD visit  https://bd.com/careers

　　Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

　　PDN

　　Primary Work Location

　　USA MD - Sparks - 39 Loveton Circle

　　Additional Locations

　　Work Shift

　　Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.