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Case Manager
Case Manager-July 2024
Norristown
Jul 2, 2026
About Case Manager

  Reference #: CTICASEMGR11202301Case Manager    Description/Job Summary

  Are you looking for a rewarding career helping others improve their quality of life? Critical Time Intervention (CTI) is currently hiring for a Full Time Case Manager!*$1,500 Sign-On Bonus Offered!!!*RHD offers up to $5,000 reimbursement to employees who has a goal of obtaining a professional clinical licensure (LCSW, LPS, LMFT). RHD values employee professional growth and development and the quality of services in each of their programs. Come work for RHD and RHD will invest in you!Advantages of Working with RHDFull Benefits Package (Medical, Dental, Vision)Generous PTO PlanScholarship and Tuition ProgramsStudent Loan Forgiveness ProgramCell Phone Discounts & MoreReferral Bonus ProgramIncentive Bonuses Available

  How You Can Make a Real Impact:*  Support individuals struggling with homelessness.*  Advocate for the dignity rights of every individual.*  Promote development and outcomes as outlined in the individual goal plans.*  Support access to community resources.*  Uphold the RHD mission, vision, and values.

  The CTI Specialist is responsible for providing hands on case management services to consumers in the field.  The CTI Specialist will assist consumers in creating linkages to long-term community supports with particular attention to five areas that facilitate community stability:  psychiatric treatment and medication compliance, money management, substance abuse management, housing crisis management, and family interventions. The primary goals of the CTI Specialist are to maintain engagement with the CTI consumer, and, to sustain the CTI consumer in a residential setting during the duration of the CTI service.  This is essential in order to provide the stability and connectivity necessary to reduce future homeless episodes.    Responsibilities/Duties

  Participate in case management meetings at area shelters, client homes and other sites within the community.Participate in individual and team supervisions as required by Director.Accompany consumers to appointments and meetings in the community.Gain access to services with creative attempts to help consumers obtain resources that are needed.  This includes strong role as a consumer advocate.Monitor service delivery by maintaining regular contact with consumers and service providers/programs involved with the client.Create linkages to formal and informal supports to strengthen client's ties within the community.Monitor consumers on a regular basis as determined by consumer's Phase of service to note any changes that may impact his/her treatment/recovery.Maintain clear and concise documentation of all client contacts and audit consumer charts as required to ensure daily and quarterly forms are completed accurately and filed in consumer's chart.Complete all required documentation for each consumers as required by the program and it's funders.Maintain weekly billing productivity requirements as established by Director.Other related duties as assigned.

  Required Experience

  Experience working with a homeless population and providing outreach to homeless individuals is highly desired.Experienceing working within the mental health field is also perferrredExperience working with Recovery Model and Trauma-Informed practicesExperience and knowledge using Motivational Interviewing and Stages of Change    Required Education

  A Bachelor's degree in social work, psychology, counseling, education, or other social service related fields is preferred; ORRegistered nurse; ORHigh school diploma with 12 semester credit hours in social work, psychology, counseling, education or other social service related fields and two years of direct contact with mental health consumers.    Required Qualifications

  Valid PA Driver's License required.Proficiency with Microsoft Office SuiteMust be able to meet with clients in c isis from anywhere within Montgomery County within 1.25 hours of their initial contact when working on-callThe ability to interact professionally with clients, their family members, and other service providers using a trauma-informed approach isessentialMust be able to work with a team and demonstrate flexibilityMust be willing to work in a homeless shelter, within the community and travel into the community with clients for appointments and meetings.     Program Summary

  CTI is a trauma-informed, blended case management service that provides intensive support to adults experiencing homelessness in Montgomery County who also have significant mental health needs.CTI's primary initiative is to locate and connect people to adequate, affordable housing units, and provide support as a client transitions from a shelter or other setting to a new residence. CTI can support clients with linkages to mental health and substance use services, collaborate with community providers, and assist in the development of a client's natural support system. During this critical time, CTI monitors and assesses these supports to ensure their effectiveness in maintaining their new residence and breaking the cycle of homelessness.

  Resources for Human Development, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender identity, sexual orientation, national origin, genetic information, veteran or disability status.

  Resources for Human Development is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.

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