Home
/
Customer Service
/
Client Service Associate
Client Service Associate-October 2024
Harrisburg
Oct 13, 2026
About Client Service Associate

  Description

  Client Service Associate

  Client Service Shared Support Team

  At Edelman Financial Engines, we believe everyone deserves to move their financial life forward!

  We know that assets have the power to fund goals. Those numbers represent individual lifetimes filled with hard work and dreams for our clients and generations to follow. Our clients trust us to guide them forward with compassion, integrity and invention. We uphold that same standard of respect and dedication for clients and colleagues alike.

  Founded on the idea that financial education is a fundamental right for everyone, Edelman Financial Engines continues to grow and challenge the status quo. We're moving forward, together. If our purpose-driven commitment inspires you, we invite you to consider joining our team.

  As a member on the Client Service Shared Support Team (virtual or local location), you'll play a pivotal role by partnering and providing support to multiple Financial Planners across the firm ensuring and providing a high level of customer service to our clients.

  We are looking for someone with strong financial services experience to help us deliver outstanding service by building and encouraging the client relationship, as well as performing all related administrative functions. If you have exceptional client service skills, ability to adapt to various planner needs, strong multitasking abilities, strong communication and relationship building skills, with a good understanding of finance, this may be the opportunity for you!

  Responsibilities:

  Support a group of planners in various locations to coordinate client meetings, including greeting clients, appointment preparation, and supporting the completion of required paperworkSupervise client account activity, researching and resolving issuesAccurately and efficiently open client accounts, ensuring all paperwork is in good order. Monitor newly established accounts for accuracy and timeliness on the trading platform.Verify accounts are traded into the accurate model and aid operation teams as needed; supervise incoming rollovers, other investment funding, and transfers to ensure that all applicable accounts moved.Document key client achievements and other relevant data into systems that will assist in future client interactionsMaintain risk awareness and compliance; identify problems in a timely manner while aligning with standard resolution policy, the established corporate process, and regulatory proceduresSupport the firm's initiatives, assist with any company-wide projects and activities, and attend functions as neededParticipation in projects, task forces, councils, and product rollouts to ensure CSA voice is represented

  Requirements:

  Two years of relevant experience (Registered Investment Advisor or Broker/Dealer) is preferredBachelor's degree or equivalent experience preferredGood understanding of finance and investment markets/securitiesCritical thinking, attention to detail, and multi-tasking skills requiredAble to adapt to changes in the work environment, handle challenging demands and work with frequent change, delays, or unexpected eventsPosition requires a high level of confidentiality

  About Edelman Financial Engines

  Since 1986, Edelman Financial Engines has been committed to always acting in the best interests of our clients. We were founded on the belief that all investors deserve access to personal, integrated financial planning and investment advice. Today, we are America's top independent financial planning and investment advisory firm, as recognized by Barron's,1 with 145+ offices2 across the country and entrusted by more than 1.3 million clients to manage $275 billion in assets.3 Our unique approach to serving clients combines our sophisticated methodology and proprietary technology with the attention of a dedicated personal financial planner. Every client's situation and goals are unique, and the powerful fusion of high-tech and high-touch allows Edelman Financial Engines to deliver the personal plan and financial confidence that everyone deserves.

  For more information, visit EdelmanFinancialEngines.com

  © 2022 Edelman Financial Engines, LLC. Edelman Financial Engines® is a registered trademark of Edelman Financial Engines, LLC. All advisory services provided by Financial Engines Advisors L.L.C., a federally registered investment advisor. Results are not guaranteed. See EdelmanFinancialEngines.com/patent-information for patent information.

  For California residents, please see the link for the Privacy Notice for Candidates. California law requires that we provide you this notice about the collection and use of your personal information as well as the privacy rights afforded to you. Please read it carefully and contact the Data Privacy Team at (877) 711-4472 or [email protected] with any questions.

  Edelman Financial Engines encourages success based on our individual merits and abilities without regard to race, color, religion, creed, sex, gender identity or expression,

  sexual orientation, pregnancy; marital, domestic partner or civil union status; national origin, citizenship, ancestry, ethnic heritage, genetic information, age, legally recognized disability, military service or veteran status.

  Accommodations are modifications or adjustments to the hiring process that would enable you to fully participate in that process. If you need assistance to accommodate a disability, you may request one at any time by either contacting your recruiter or [email protected].

  1 The 2021 Top 100 Independent Advisory Firm Ranking issued by Barron's is qualitative and quantitative, including assets managed, revenue generated, regulatory record, staffing levels and diversity, technology spending and succession planning. Firms elect to participate but do not pay to be included in the ranking. Compensation is paid for use and distribution of the rating. Investor experience and returns are not considered.

  2 Firm stats as of Dec. 31, 2021.

  3 Firm stats as of March 31, 2022.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Customer Service Contracts Representative - Japanese Speaker - Tokyo
The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what ke
Client Services Representative- Employee Benefits
Overview Discover Your Passion, Develop Your Expertise in the Paychex Insurance Agency division. We are looking for Benefit Account Representative/Manager & Implementation Coordinator to support
Member Service Representative (Full-Time) - Waldorf
Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate I
Large Enterprise Account Executive - Midwest
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver
Customer Support Operations (Night Shift, Remote)
About the Role You will need to provide thorough phone/email support to our customers and driver partners to build trust and encourage customer dedicationAccurately document case details, analyze inf
Enterprise Account Director
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional di
Apple Support College Program At Home Advisor - University of Texas at San Antonio
Summary Posted: Nov 29, 2023 Weekly Hours: 20 Role Number:200493619 Home Office: Yes At Apple, we believe that dedication, a lively environment, creativity and innovation fuel the ultimate customer e
Apple Support College Program At Home Advisor - Fayetteville State University
Summary Posted: Nov 28, 2023 Weekly Hours: 20 Role Number:200493555 Home Office: Yes At Apple, we believe that dedication, a lively environment, creativity and innovation fuel the ultimate customer e
Service Associate - Insurance Services, H&B (Cobra Processing)
Overview Under a significant level of guidance and direction, provides customer service for Paychex Health & Benefit clients. Uses prescribed guidelines to ensure good customer relations are main
Service Specialist (Ccaas)
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved