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Client Relationship Manager - Life Sciences - Bridgewater, NJ
Client Relationship Manager - Life Sciences - Bridgewater, NJ-May 2024
East Hanover
May 3, 2025
About Client Relationship Manager - Life Sciences - Bridgewater, NJ

  Life Sciences - Client Relationship Manager - Bridgewater, NJ (local candidates please!)

  Location: Local candidates (candidates must live in or within driving distance of No. NJ. local - this is a local role) - location specific!

  About Cognizant

  Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Cognizant'sLife Sciences business unitis one of Cognizant's highest growth businesses and a critical part of Cognizant's business strategy.Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

  Overview

  Client Relationship Managers (CRM) are key contributors to commercial side of Cognizant IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, managing the day-to-day activities and P&L of these accounts. They proactively identify new and expansion opportunities on accounts and plan for and close the extension of existing agreements. The CRM works with delivery teams to maximize backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience through delivery excellence.This role is a high visibility and challenging opportunity and requires high amount of commitment, business acumen, leadership qualities and motivated attitude to perform well.

  Key Responsibilities

  Build trusted relationships with client stakeholders

  Understand the client environment, issues, and priorities

  Work with clients to define their problems and co-create solutions

  Drive RFPs / proactive bids with regards to renewals, extensions, and expansion

  Track of Life Sciences industry trends relevant to client business and bring forth proactive ideas and solutions

  Serve as the day-to-day point of contact for the clients

  Responsible for backlog growth including renewals and extensions of current engagements

  Lead the onsite project teams and ensure they understand the client environment

  Measures

  A CRM's shared measures are margin, revenue, client satisfaction, & employee retention. CRM role-specific measures are renewal win rates, revenue, and margin.

  Required Qualifications

  Minimum 15 years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry.

  Industry, domain expertise in Life Sciences - account management, sales, solutions and consulting services or professional services - This is a MUST HAVE!

  Experience managing Client P&L of $15 + Million dollars including reporting and metric assessment for the account.

  BS Degree or equivalent experience

  Preferred Qualifications

  MS or MBA degree preferred

  Strong background in a project environment and application development.

  Proven ability to contribute to new business development efforts and to lead and manage multiple tasks in a dynamic environment

  Must be detail oriented and able to manage and maintain all facets of complex assignments.

  Demonstrable problem-solving abilities with the aptitude to identify strategic solutions to business problems with enterprise-wide implications

  Demonstrate the flexibility to work among diverse corporate environments, industries and technical and non-technical audiences

  Top Reasons to Join Our Team

  Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement.

  Benefits

  Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  Medical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee Stock Purchase PlanDisclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law.

  A Good fit for the Cognizant culture

  A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative.

  Work Authorization

  Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.

  Why Choose Cognizant?

  It takes a lot to succeed in today's fast-paced market, and Cognizant Digital Business has become a leader in the industry. We love big ideas and even bigger ambitions! We stand out because we put human experiences at the core.

  We help clients engage customers by envisioning and building innovative products and services. But we don't stop there. We develop go-to-market strategies and invent entirely new business models, ensuring that every company we work with walks away with both inspiration and a plan. Everything we do at Cognizant we do with passion-for our clients, our communities, and our organization. It's the defining attribute that we look for in our people.

  Along with a competitive salary and bonus plan, Cognizant offers a generous and comprehensive benefits package.

  #LI-PMB

  Employee Status : Full Time Employee

  Shift : Day Job

  Travel : No

  Job Posting : Jan 23 2024

  About Cognizant

  Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

  If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email with your request and contact information.

  Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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