call center agent.

　　glen allen , virginia

　　posted 4 days ago

　　job details

　　summary

　　$21 - $22 per hour

　　temporary

　　high school

　　category office and administrative support occupations

　　referenceAB_4451418

　　job details

　　We are currently seeking enthusiastic and customer-oriented individuals to join our team as Call Center Representatives in the banking industry for a 5 month assignment. As a Call Center Rep, you will play a vital role in delivering exceptional service to our valued customers. If you interested in this position, today!

　　salary: $21 - $22 per hour

　　shift: First

　　work hours: 8 AM - 8 PM

　　education: High School

　　Responsibilities

　　Provide outstanding customer support through phone interactions, addressing inquiries, resolving issues, and offering solutions related to banking products and services.

　　Handle various banking transactions, including account inquiries, fund transfers, and other financial transactions, ensuring accuracy and efficiency.

　　Stay informed about the bank's products and services, explaining features and benefits to customers and assisting them in making informed decisions.

　　Adhere to all banking regulations, policies, and procedures to ensure a secure and compliant environment for both customers and the institution.

　　Effectively troubleshoot and resolve customer concerns, escalating complex issues to the appropriate departments when necessary.

　　The essential functions of this role include:

　　working weekendsSkills

　　Active Listening

　　Follow-up

　　Telephone Etiquette

　　Empathy

　　Basic Software Skills

　　Customer Service

　　Call Center Support

　　Interpersonal Sensitivity

　　Customer support

　　Basic Computer Skills

　　Typing Skills

　　Customer Relations

　　Client Service

　　Qualifications

　　Years of experience: 3 years

　　Experience level: Experienced

　　Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

　　Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

　　At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

　　Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

　　Applications accepted on ongoing basis until filled.

　　get in touch

　　we are here to help you with your questions.

　　KR

　　kyrstie remington

　　[email protected]