7653 - Kearny Mesa - 7766 Balboa Ave, San Diego, California, 92111

　　CarMax, the way your career should be!

　　Provide an iconic customer experience

　　Ensuring today’s customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too.

　　What you will do – Essential responsibilities

　　Complete administrative tasks to support all store departments

　　Provide customer service by greeting customers and guiding them through paperwork

　　Communicate effectively with customers and business partners

　　Maintain coverage at information desk and answer multi-line phone system

　　Learn and succeed as part of a team

　　This is a high-energy office environment where you will work as a team to handle a wide range of customer interactions and make sure everything goes smoothly. Opening and closing the business office, completing financial transactions, and processing paperwork will require a high level of attention to detail. We work and learn as a team to prioritize the customer experience.

　　Qualifications and requirements

　　Customer service experience

　　Thrive in a fast-paced office environment

　　Good listening skills and a strong customer focus

　　Strong written and verbal communication skills

　　Basic computer skills, including word processing and spreadsheets

　　About CarMax

　　CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

　　Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

　　CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

　　The hourly rate for this position is:

　　$17.40 - $29.80

　　Benefits:

　　Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

　　Associates that are considered full-time hourly or commission/incentive eligible:

　　To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.

　　For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

　　Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

　　For more details about benefits, please visit our CarMax Benefits (http://apps.bswift.com/portal/carmax) website.

　　Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.