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Sr. Manager, Payroll Operations & Compliance
Sr. Manager, Payroll Operations & Compliance-December 2024
Richmond
Dec 10, 2024
ABOUT CARMAX
CarMax makes the process of buying and researching quality used cars simple, enjoyable, and stress-free—with a focus on honesty, integrity, and customer satisfaction.
10,000+ employees
Consumer Goods & Services, Technology
VIEW COMPANY PROFILE >>
About Sr. Manager, Payroll Operations & Compliance

  8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

  CarMax, the way your career should be!

  CarMax is seeking a Senior Manager to lead the Payroll team in complex operational support activities to ensuring that over 30,000 associates in nearly all states are paid timely and accurately, adherence to various federal, state, and local laws as well as company policies & SOX Controls, oversight of procedures & compliance of equity compensation plans, and reconciliation of general ledger accounts. The CarMax Accounting team operates in a collaborative environment with uncompromising integrity and accountability, all while supporting company growth through collective expertise, cross-functional partnerships and a mindset focused on continuous improvement. To be successful in this role, ideal candidates will have a drive to help customers by being empowered to make a difference through strategic thinking, innovation, the development of their team, and strong analytical skills.

  What you will do – Essential Responsibilities

  · Oversee timely processing of accurate payments to our associates while ensuring accounting accuracy, completeness, adherence to SOX Controls; manage resources appropriately to balance workload, and ensure key performance metrics are met

  · Create clear role expectations and develop associates to reach their full potential – understand their goals and needs, partner in their development, provide advice, feedback, training, advocacy, and performance management in our associate-first culture

  · Identify training, education, and upskilling needs within the team; deploy as needed to ensure operational targets are maintained as well as accounting policies and procedures are followed appropriately

  · Collaborate with the team and business partners to identify, design, and implement process improvements for greater efficiency and effectiveness

  · Oversee and support, in preparation of consolidated financial statements, various accounting activities, including month-end close journal entries, account reconciliations, and balance sheet fluctuation explanations

  · Analyze department metrics, including staff productivity and key performance metrics; recommend solutions to drive execution or improve performance

  · Assist the Accounting Operations Senior Leaders staff communications, issue resolution, goal setting, and maintaining fiduciary duties and accounting standards

  · Lead and participate as a subject matter expert in projects that span across departments and/or the company to meet business goals; challenge the status quo, and find innovative solutions to enhance the business

  Work Location and Arrangement: This role will be based out of the Richmond, VA Home Office and have a Hybrid work arrangement

  Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. ​

  Qualifications and requirements:

  · Good listener – weighs input from multiple perspectives when forming opinions and recommendations

  · Guide the team to reach solution to complex problems

  · Build and maintain relationships across the organization

  · Able to easily motivate and inspire team members, peers, stakeholders, and senior leadership

  · Flexible and open-minded; proactively seeks input from others

  · Analytical; solves problems at root cause and prioritizes effectively

  · Promotes a customer-focused team, balancing business needs with speed-to-delivery

  · Willing to challenge upwards appropriately in the best interest of CarMax

  · Passionate for innovation and process improvement

  · Prioritize competing responsibilities appropriately

  · Empower and challenge team members of all skill levels to reach their full potential

  · Ability to explain complex concepts and communicate business insights to team members, peers, stakeholders, and senior leadership with similar and different business backgrounds

  · Champion and adapt to change

  · Ability to travel as needed

  · Must be able to sit onsite, as requested, at CarMax’s Home Office in Richmond, Virginia

  Internal candidates: Successful completion of Senior MDP

  Education and/or Experience:

  · Bachelor’s Degree in Accounting, Finance preferred, or equivalent experience required

  · 6+ years of experience in Accounts Payable, Accounts Receivable, a multi-state payroll environment, and/or Internal Controls/Accounting Compliance, or equivalent experience required

  · 3+ years of experience leading teams to achieve common goals, including managing the work of direct and/or indirect reports strongly preferred

  · Strong accounting skills including general knowledge of generally accepted accounting principles (GAAP)

  · Experience and skills in project management and managing multi-functional operational teams preferred

  · Exposure to performance measurement, continuous improvement and/or operational excellence (Lean/ Six Sigma methodology) preferred

  · Experience and knowledge of change management principles highly desirable

  · Experience and knowledge in Cloud-based ERP solutions, Workday, robotics, OCR technologies, and various automation highly desirable

  · Proficiency with Microsoft Office (Excel, Word, PowerPoint, Teams, Outlook) required

  About CarMax

  CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

  Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

  Our Commitment to Diversity and Inclusion:

  CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

  CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

  Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

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