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Coordinator II, Accounts Payable - Compliance
Coordinator II, Accounts Payable - Compliance-April 2024
Richmond
Apr 30, 2025
ABOUT CARMAX
CarMax makes the process of buying and researching quality used cars simple, enjoyable, and stress-free—with a focus on honesty, integrity, and customer satisfaction.
10,000+ employees
Consumer Goods & Services, Technology
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About Coordinator II, Accounts Payable - Compliance

  8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

  CarMax, the way your career should be!

  About this job

  The Coordinator II, Accounts Payable is responsible for working with CarMax stores, external partners, customers, and other internal partners to process timely & accurate payments. The responsibilities in this role are cross-functional across multiple desks. Duties include performing various accounting tasks such as completing journal entries, account reconciliations, researching and resolving errors or offsets, executing the vendor maintenance process, verifying payment documentation to ensure adherence to the company policies, and providing exceptional customer service by resolving inquiries. A successful Coordinator II in Accounts Payable must demonstrate strong teamwork, a drive to deliver timely, high-quality work and a commitment to customer service. 

  What you will do – Essential Responsibilities

  Typical responsibilities may include:

  Process transactions, perform research and resolve items per established control requirements, procedures, IRS guidelines and corporate policies. Activities can include Taxpayer Identification Number (TIN) validation, data entry and audit, validation of supporting documentation and approval, obtaining and reconciling vendor statements, processing cash receipts, working aging reports and/or queues, exception handling and reporting.

  Providing customer service support to internal and external customers by assisting with payment status and discrepancy resolution.

  Various duties to provide support to the Accounts Payable payment processing team including but not limited to one-time vendor creation in PeopleSoft, reviewing vendor maintenance paperwork from stores to ensure completeness, contacting vendors for any missing data elements, validating, and processing all requests for vendor changes including changes to address, vendor names, 1099 status, etc.

  Perform accounting functions: run basic queries to identify and execute offsets, key entries into financial ERP, reconcile general ledger accounts, and prepare monthly general ledger journal vouchers.

  Provide a positive customer experience through effective communication with CarMax stores, retail customers, internal departments, and external business partners through various communication methods (e.g., internal systems, phone, email).

  Work on projects as assigned.

  Qualifications and Requirements

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Takes the time necessary to make the right choice; does so quickly if needed

  Thinks logically, quickly as needed, applying past experiences and available resources, to form a thought process that is practical and grounded; knowing when to partner with Accounting Leadership or subject matter experts

  Balances and prioritizes competing responsibilities appropriately

  Communicates effectively through written and verbal methods to a variety of audiences both internal & external

  Uses all resources to make good decisions

  Partners with others to best serve the customer

  Builds and maintains relationships across internal teams and with external business partners

  Champions and adapts to change

  Must be able to sit onsite, as requested, at CarMax’s Home Office in Richmond, Virginia

  Education and/or Experience

  High school diploma or equivalent required; Bachelor’s degree in business a plus

  2+ years of business-related experience required (e.g., bookkeeping, cash management, office management), including 1+ year of accounts payable, account reconciliation highly preferred

  Experience with basic accounting concepts preferred

  Proficient level of Microsoft Excel required(e.g., Filtering, Subtotals, Shortcuts)

  Proficient in Microsoft Word, PowerPoint, Teams, Outlook highly preferred

  Experience in Cloud ERP solution (e.g., Oracle) is a plus

  About CarMax

  CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

  Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

  Our Commitment to Diversity and Inclusion:

  CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

  CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

  Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

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