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Assistant Service Operations Manager
Assistant Service Operations Manager-March 2024
Milwaukee
Mar 28, 2026
About Assistant Service Operations Manager

  JOB REQUIREMENTS: About Rivian Rivian is on a mission to keep the worldadventurous forever. This goes for the emissions-free Electric AdventureVehicles we build, and the curious, courageous souls we seek to attract.As a company, we constantly challenge what\'s possible, never simplyaccepting what has always been done. We reframe old problems, seek newsolutions and operate comfortably in areas that are unknown. Ourbackgrounds are diverse, but our team shares a love of the outdoors anda desire to protect it for future generations. Role Summary TheAssistant Service Operations Manager requires an experiencedprofessional with high levels of energy and initiative, workingknowledge of service processes, strong bias for action, andcross-functional collaboration. To be successful in this role, the idealcandidate must have a customer-first approach, be highly adaptable,thrive in ambiguity, capable of tackling all challenges with a creativeand open mindset and subscribe to the core principles of servantleadership. This role reports to the Service Operations Manager.Responsibilities Partner with Service Operations Manager to ensureperformance standards for operations and customer service are met orexceeded Have a thorough understanding of budget expectations and managecost centers (working hours, inventory cost, accounts receivable)accordingly. Lead and manage all local operations with a hands-onmindset and servant leadership. Manage and be accountable for high valueinventory reconciliation Collaborate with Service Operations, Sales,Retail, and Delivery & Field Operations teams Work in partnership withcross functional teams regularly on implementing and continuouslyimproving field service operations Prioritize, plan, and coordinatelogistics and meetings with internal teams and external parties Lead acustomer-centric team of Mobile/Service Technicians, Service Advisors,and Parts Advisors Fills in for Service Operations Manager in theirabsence Build a Rivian culture that is inclusive, and maintains... Forfull info follow application link. Equal Opportnity Rivian is an equalopportunity employer and complies with all applicable federal, state,and local fair employment practices laws. All qualified applicants willreceive consideration for employment without regard to race, color,religion, national origin, ancestry, sex, sexual orientation, gender,gender expression, gender identity, genetic information orcharacteristics, physical or mental disability, marital/domestic partnerstatus, age, military/veteran status, medical condition, or any othercharacteristic protected by law. Rivian is committed to ensuring thatour hiring process is accessible for persons with disabilities. If youhave a disability or limitation, such as those covered by the Americanswith Disabilities Act, that requires accommodations to assist you in thesearch and application process, please email us [email protected]. ***** APPLICATION INSTRUCTIONS: ApplyOnline: ipc.us/t/0469CF939A1F4238

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