Posting Details

　　Position Information

　　Position/Classification Title Administrative Support Specialist

　　Working Title Administrative Support Specialist

　　Competency Level Journey

　　Position Number 100017

　　Salary Grade Equivalent GN06/61

　　FLSA Non-Exempt

　　Appointment Type Permanent - Full Time

　　FTE 1 = 40 hours/week, 12 months

　　If time limited, duration date

　　Department Hiring Range 31,200 - 44,000

　　EEO-1 Category Administrative Support Workers

　　SOC Code 43-6014 - Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

　　Position Overview

　　Primary Function of Organizational Unit

　　The Department of Nursing emerges from the challenge to meet the manpower needs for quality health care locally, nationally and globally. The role and scope of the Department of Nursing are reflected in the characteristics of selected learning environments and their ability to enhance individual productivity in a changing society. The Department of Nursing provides essential service to improve the quality of life for all people through quality educational programs research and scholarly endeavors, and community service.

　　Primary Purpose of Position

　　The primary purpose of this position is to ensure the efficient day-to-day operation of the Department of Nursing and serve as the first point of contact with students and parents/caregivers; aid in the management of operational funds; create, administer, and analyze various reports for accreditation and membership agencies; supervise work-aid, work-study, and graduate assistant students; maintain adequate and accurate employee records; take minutes during faculty/staff meetings.

　　Required Knowledge, Skills, and Abilities

　　The successful candidate must possess a working knowledge of Student Banner or an equivalent system; knowledge of Microsoft Office Suite (Microsoft Word, Excel and PowerPoint) Applications; knowledge of budget and office management; knowledge of writing reports; knowledge of planning special events and meetings; ability to work independently with little or no supervision; to take initiative to see projects and assignments through to completion; to learn, interpret and analyze information to make necessary decisions; to exercise judgment and discretion in problem solving; to plan, prioritize and organize workflow; ability to work flexible schedules; excellent analytical and organizational skills along with written and oral communication skills, excellent editing skills; great interpersonal skills to interact effectively and diplomatically with a wide range of individuals in a high pressure environment.

　　Minimum Education/Experience

　　High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

　　Licenses or Certification required by Statute or Regulation

　　N/A

　　Equal Opportunity Employer

　　North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

　　Work Hours Monday - Friday 8-5

　　Position required to work during periods of adverse weather or other emergencies No

　　Campus Security Authority Designated Position Yes

　　Key Responsibilities and Related Competencies

　　Required Competency Communication-Oral

　　Duties

　　Ability to express oneself with clarity in oral form;

　　Orally recite departmental minutes from previous meetings.

　　Communicate department directives effectively in person or over the telephone.

　　Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries.

　　Establish monthly meetings to convey the direction of the Department of Nursing and provide support in making sure the department is aligned with the college mission and vision.

　　Required Competency Communication-Written

　　Duties

　　Compose letters, memos, notices, charts, agendas, and e-mail correspondence from the Department Head.

　　Type documents with accuracy, without follow-up review from supervisor, including corrections needed in spelling, grammar, and punctuation.

　　Carry out typing responsibilities by using judgment, organization and establishing layout and format.

　　Assist in the development of forms, procedures, and manuals for the Department of Nursing.

　　Assist with writing proposals and reports for the Nursing Department.

　　Ability to create informational materials, recruitment brochures, and web site content describing departmental programs.

　　Required Competency Office Technology

　　Duties

　　Utilize office machines in performing responsibilities: typewriter, duplicating equipment, computer, calculator, and facsimile with considerable knowledge of office practice and procedure.

　　Utilize Microsoft Outlook for e-mail communication.

　　Utilize Microsoft Outlook for scheduling and coordinating the Department Chairperson’s appointments, meetings and conferences.

　　Utilize Voice over IP phone system for communication.

　　Utilize Microsoft Office Suite (Word, Excel, Access, Outlook) for word processing, spreadsheets, and data entry.

　　Utilize Banner 9 for budget management and ordering supplies

　　Required Competency Problem Solving

　　Duties

　　Ability to identify problem

　　Collect information relevant to problem solving

　　Decide cause of problem

　　Identify possible solutions

　　Ability to apply judgment for the best problem resolution based on delegated authority from supervisor.

　　Required Competency Knowledge - Program

　　Duties

　　Understanding of the department services, policies and procedures related to department mission and vision. Ability to demonstrate and apply this knowledge in performance of office support tasks, special events, meetings and other assigned tasks. Ability to interpret and explain department information to students, faculty, staff, administration, other divisions and departments, collaborators and external visitors.

　　Ability to learn, interpret independently, and apply a variety of complex policies andprocedures as it relates to nursing.

　　Provide support for instruction through administration of course syllabi, class materials, exams, course evaluations, processing course schedules, maintaining course inventory, etc.

　　Plan and direct the development of the Department of Nursing operating budget and finances

　　Make timely and appropriate decisions related to finances on behalf of the department

　　Advise the Chair and Dean on the impact of budget commitments and communicate arising matters for the Department of Nursing.

　　Structure internal budgeting processes and establish internal controls to monitor operations and maintain budget limitations

　　Provide assists with newly developed grants and monitor the budgets to make sure expenditures align with approved purchases.

　　Required Competency Information/Records Administration

　　Duties

　　Create /Maintain standard & electronic files and records

　　Maintain, gather and analyze data for university and accrediting reports.

　　Compile and summarize data using established format.

　　Compile and organize information from different sources to develop reports and data.

　　Establish new records management systems.

　　Oversee the switch from paper to electronic record-keeping;

　　Deal with inquires and requests for information from both internal and external clients; ensuring our data is protected; destroying or archiving finished records.

　　Develop and modify job descriptions for new positions within the Department of Nursing

　　Coordinate the posting of EHRA and SHRA positions within the Department of Nursing

　　Work with Search Committee to in the recruitment and retention of faculty and staff

　　Serve as a liaison between Human Resources, Department of Nursing, and Dean’s Office

　　Oversee the onboarding of new faculty and staff

　　Posting Detail Information

　　Posting Number SPA01295P

　　Open Date 11/02/2023

　　Close Date 01/28/2024

　　Special Instructions to Applicants

　　Applicant Documents

　　Required Documents

　　Resume/CVOptional Documents

　　Cover Letter

　　DD-214 (for Veterans Only)

　　List of References

　　Supplemental Questions

　　Required fields are indicated with an asterisk (*).

　　*How did you learn about this job opening?

　　Direct E-mail

　　Referral

　　NCCU Careers Website

　　Other Website (please specify):

　　1801 Fayetteville St., Durham, NC, 27707 // 919-530-6334 //© 2015 NORTH CAROLINA CENTRAL UNIVERSITY

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