Global Sales Academy Training Coordinator (Academy Operations Executive)

　　Reports To: Head of Global Sales Training Academy

　　Other Key Stakeholders: Sales Innovation Manager, Sales leadership team and Sales

　　Job brief overview - Academy Training Coordinator

　　Responsible for administering and maintaining training programs and other key Academy functions. Managing communication with key stakeholders, The goal is to help ensure that the Academy delivers a good learning experience, events run smoothly and key initiatives are implemented when required.

　　Duties (not exhaustive)

　　Administration

　　Scheduling and organising diaries for the GSA and GSA events

　　Booking and setting up classrooms and training venues (virtual and physical)

　　Manage the GSA mailbox

　　Handle accounts receivable and ensure invoices are paid

　　Maintain training records (e.g., delegate lists, schedules, attendance sheets)

　　Administration Of Onboarding App for new starters

　　General administration, or other duties not noted here - as needed

　　Materials and Resources

　　Technical creation , collation, editing of curriculum content/media as requested

　　Prepare and disseminate material (e.g., content, instructions, follow up etc.)

　　Building/maintaining an online training library of resources as requested

　　Reporting - Create/collate reports on learner tasks, training activities and results

　　Learner Support (Gamified & Certified)

　　Technical point-of-contact for delegates

　　Technical liaison between suppliers and XHR as requested

　　Technical creation of assignments and micro-learning content as requested

　　Administer and communicate delegate follow up e.g. repeating assignments

　　Collating data on results and update appropriate PLI documents as requested

　　Learning Review Events - organise Academy Showcase sessions including:

　　Collation of good news stories and testimonials

　　Collating use-case studies

　　Updating the Wall Of Wins

　　Finding speakers (from short-list)

　　Distribution of incentive winnings

　　General Support

　　Key project management and delivery as requested

　　New Business Leadership Team as requested

　　Customer Growth Leadership Team as requested

　　Sales Support Materials including Sales Playbooks as requested

　　Qualifications:

　　Bachelor’s degree holder

　　Proven experience in the following

　　Salesforce experience – ability to create reports & dashboards

　　Experience of managing/coordinating projects

　　Excellent organizational and multi-tasking ability

　　Outstanding communication and stakeholder management skills, in a matrix environment

　　Strong attention to detail and high standards of work

　　Team player who is a fast learner

　　Additional for internal applicants:

　　Must be in current role for 1 year

　　Must not have received any Disciplinary Action within the past 12 months

　　Must not have any Attendance and Punctuality issues in the past 12 month

　　Must have a Successful or above rating in the last Enabling Performance cycle

　　LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK .

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